Trainee Account Handler
2 days ago
**Working hours**:35 hours per week, Monday to Friday
**Duration**:Permanent
**Location**:Edinburgh
**About the role***:
**Key responsibilities**
***:
- To act as assistant to the account handling team
- To prepare renewal schedules as directed by account handlers
- Deal with all documentation, invoices, credit notes, etc. ensuring a smooth and trouble-free renewal for the client
- Assist with managing overdue accounts
**Knowledge, skills and experience**
***:
- Good confident customer skills - both written & oral
- Good negotiating skills and the ability to build good relationships with both clients and insurers/underwriters
- Well organised
- Well-presented, hardworking, pro-active team player with initiative
- Would suit someone satisfied in an office-based role and happy to work within a tight knit team
**Advantageous Attributes**
- Educated to degree level or previous insurance experience (Ideally in HNW, farm or equine insurance)
- Knowledge of Word/Excel, Open GI broking system
**What we offer**
***:
- A competitive salary
- Flexible and hybrid working available upon successful completion of probation
- Competitive Personal Pension
- Annual Bonus scheme (Discretionary based on individual and company performance)
- Life Assurance cover up to 4 x salary
- 25 days annual leave plus bank holidays (rising to 26 and 27 for 5 and 10 years’ service respectively)
- Career development opportunities with funded support and financial incentives for all professional qualifications.
**About us**:
**Committed to making a difference**:
We think that people are looking for something worthwhile in a company beyond the workplace. Our employees are encouraged to take at least one day a year to help a charity of their choice, offering practical and professional support, as part of our MyGiving programme.
Our staff know how to work hard but also how to enjoy themselves We pride ourselves on creating an appropriate work-life balance, valuing wellbeing, flexibility and being part of a team.
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