Social Media Officer
6 months ago
**About the Role**
**Base Location**: Portsmouth
**Salary**: £26,609 - £30,472 + generous shift allowance + a range of other benefits to support your family, finances and wellbeing.
**Working Pattern**: Permanent | Full Time, Shift Worker | Office based
We are looking for a Social Media Officer to join our team in Portsmouth.
We are looking for someone who is outgoing, engaging and creative. Someone with excellent interpersonal and organisational skills and great attention to detail.
**Roles & responsibilities will include, but are not limited to**:
- This role's core responsibility is to manage the day to day running of the Networks social media channels (Facebook, Twitter, Instagram and other social platforms) and the SSEN website.
- Manage customer enquiries and complaints on social media, track network damage, maintain customer satisfaction above 9/10, update business webpages as requested, run social media campaigns aligning with business goals, and plan daily posts for the upcoming week.
- Providing analytics reports for business areas, including reach, engagement, website analytics and sentiment scoring are also key to this role.
We are a 24/7 department, working 365 days a year delivering an industry leading experience to our customers. A mixture of earlies, mids, lates and night shift working will be required. Stand-by is also required.
**What do I need?**
To be considered for this role, we would love you to have:
- Previous experience in a customer service role (written/face to face/telephone).
- Experience in handling complaints.
- Flexibility and willingness to support the department when required.
- Experience in Microsoft Office.
- Experience with different social media platforms. The ability to adapt to different audiences.
**About our Business**
SSEN Distribution powers 3.9 million homes and businesses in communities across central southern England and the north of Scotland. Our team of more than 4,200 highly skilled people keep customers connected to a safe and reliable supply of electricity whilst developing the flexible networks that are vital for the future. We power communities to thrive today and create a net zero tomorrow. Why not join us and help power change, we're looking for great people who love working with others to achieve great results. You'll be empowered to make the right decisions for our customers and have the space to take accountability for the work you do. You'll be working as part of a bigger team, enabling net zero, so teamwork will be essential. As a part of our business, you become part of something bigger - an established company with a reputation for looking after our people, offering secure and rewarding roles where safety is our number one priority.
**What's in it for you?**
We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.
**What happens now?**
Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.
LI-KA3
LI-DIST
-
Social Media Officer
5 months ago
Portsmouth, United Kingdom SSE Full time**About the Role** **Base Location**: Portsmouth **Salary**: £26,609 - £30,472 + generous shift allowance + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**: Permanent | Full Time, Shift Worker | **Office based** We are looking for a Social Media Officer to join our team in Portsmouth. We are looking for...
-
Social Media Manager
2 days ago
Portsmouth, United Kingdom Salt Full timeSocial Media Manager Portsmouth, hybrid 3 days in office. £35K-£45K My client is looking to expand its marketing function with its first social media hire. You’ll join a team of ambitious marketers who are looking to grow brand awareness and new audiences through digital marketing strategies. My client is a nationwide leader in waste management. You’ll...
-
Social Media Manager
1 week ago
Portsmouth, United Kingdom Salt Full timeJob Description Social Media Manager Portsmouth, hybrid 3 days in office. £35K-£45K My client is looking to expand its marketing function with its first social media hire. You’ll join a team of ambitious marketers who are looking to grow brand awareness and new audiences through digital marketing strategies. My client is a nationwide leader in...
-
Social Media Content Creator
3 days ago
Portsmouth, Portsmouth, United Kingdom Salt Full timeWe're looking for a Social Media Content Creator to join our team in Portsmouth. The role offers a competitive salary of £35K-£45K and a hybrid 3 days in office arrangement.In this role, you'll work on creating high-quality social media content that resonates with our target audience. You'll also collaborate with internal stakeholders to develop engaging...
-
Social Media Officer
5 months ago
Portsmouth, United Kingdom SSE Full time**About the Role** **Base Location**: Portsmouth **Salary**: £26,609 - £30,472 + generous shift allowance + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**: Permanent | Full Time, Shift Work | Office based We are looking for a Social Media Officer & Web Content Editor to join our team in Portsmouth. We are...
-
Social Media Executive
5 months ago
Portsmouth, United Kingdom Iglu.com Full timeWe are seeking a passionate and creative Social Media Executive to join our team and play a vital role in building and amplifying our brand presence online. You will be responsible for executing our social media strategy across various platforms, managing agency and partner relations, and fostering a strong online community. **About Iglu**: **Key...
-
Digital Marketing Specialist
2 days ago
Portsmouth, Portsmouth, United Kingdom Salt Full timeJob DescriptionSalt, a nationwide leader in waste management, is seeking a skilled Digital Marketing Specialist to lead its social media efforts.This role will be based in Portsmouth and involves working 3 days in the office. The estimated salary for this position is £40,000-£50,000 per annum.The successful candidate will join a team of ambitious marketers...
-
Customer Service Social Media Specialist
5 months ago
Portsmouth, United Kingdom Checkatrade Full time**Customer Service Social Media Specialist** We have an exciting newly created opportunity for an experienced Customer Service Social Media Specialist to join our team in Portsmouth. You’ll play an instrumental role in representing the Checkatrade brand online by monitoring, moderating, and responding to customer comments on our socials. We are looking...
-
Social Media Content Creator
5 months ago
Portsmouth, United Kingdom Tofu Cute Full timeWe are looking for a talented Content Creator to join Tofu Cute, we specialise in importing Japanese snacks, plush and gifts into the UK, we have a shop in Portsmouth however we offer delivery around the world from this location. As a Content Creator, you'll play a crucial role in shaping our online narrative and engaging our audience across various...
-
Communications Officer
2 months ago
Portsmouth, United Kingdom CV-Library Full timeOur Portsmouth based client is seeking a Communications Officer looking to take their next step! Key Responsibilities: Seeking out new stories! Attending fundraising events Taking photos for content Copywriting Stakeholder management Qualifications: Copywriting experience Experience of writing for different audiences Confident in talking to lots of...
-
Chief Communications Officer
1 week ago
Portsmouth, Portsmouth, United Kingdom Checkatrade Full timeHead of Public RelationsWe are seeking an experienced Head of Public Relations to lead our Corporate Affairs team. As a key member of the leadership team, you will be responsible for developing and executing our Public Relations strategy and agenda. You will work closely with our talented team to drive business growth and achieve exceptional results.This is...
-
Office Manager
6 days ago
Portsmouth, Portsmouth, United Kingdom Hays Social Care Full timeAbout the RoleAs an Office Manager at our family-owned construction company, you will be responsible for providing administrative support to our senior management team. This includes diary management, event planning, and ensuring the smooth day-to-day running of the office.The ideal candidate will have a proven track record of managing multiple tasks...
-
Paid Media Executive
6 months ago
Portsmouth, United Kingdom Hewitt Matthews Full time**What you’ll be doing** - Working alongside Paid Media Strategists & Account Managers to setup, manage, measure and optimise paid media strategies for your clients. - Auditing accounts to analyse performance data - Providing insights and recommendations, plus implementing appropriate optimisation plans based on what you find. - Client budget monitoring &...
-
Office Manager
4 days ago
Portsmouth, United Kingdom Hays Social Care Full timeYour new company Join a family-owned construction company as an Office Manager for a Regional Main Contractor in the Construction Industry.Company turnover for YE 23 £11m, forecasted £14m for YE 24 and a business plan to achieve £20m turnover in the next five years. Your new role PA to the Senior Management teamDiary management - assist with travel...
-
Digital Marketing Specialist
3 days ago
Portsmouth, Portsmouth, United Kingdom Salt Full timeAt Salt, we're seeking a Digital Marketing Specialist to join our team in Portsmouth. This role offers a salary of £35K-£45K and comes with a hybrid 3 days in office arrangement.The ideal candidate will have at least 4 years of experience managing social media accounts within a brand or agency setting. They'll be creative with a results-driven mindset and...
-
Office Administrator
6 months ago
Portsmouth, United Kingdom Marlin Environmental Services Ltd Full timeMarlin Environmental are hiring an office administrator on a full time permanent basis. **Location** Farlington, Portsmouth **Salary** £23,000 **Key Responsibilities** - To support the Operations Manager/Finance/Office Manager/SHEQ/HR/Transport Manager and provide confidential, professional administrative support for all companies within the Marlin...
-
Events and Engagement Officer
5 months ago
Portsmouth, United Kingdom Portsmouth City Council Full time**Events & Engagement Officer - The D-Day Story** **Salary**:Band: 8 £32,020 - £34,722 p.a. (£25,616 - £27,777 for 29.60 hours) 29.6 hours per week including evenings and weekends as required. Working days/times to be discussed at interview. **Portsmouth City Council** At Portsmouth City Council we're all about developing our staff, because we want...
-
Marketing Officer
5 months ago
Portsmouth, United Kingdom Fair Ways Full time**Who are Fair Ways and what do we stand for?** Fair Ways is a leading children’s services charity based in the Solent, delivering Fostering, Education, Residential, Mental Health and Family services and cares for over 400 children, families, young people and vulnerable adults each year. Fair Ways is a great place to work. We are a team. We care about...
-
Senior Paid Media Executive
6 months ago
Portsmouth, United Kingdom Hewitt Matthews Full time**What you’ll be doing** - Developing and executing PPC campaigns across multiple platforms including Google Ads, Bing Ads, and social media channels. - Conducting thorough keyword research to identify high-performing keywords and phrases. - Creating compelling ad copies and optimising landing pages to improve conversion rates. - Managing and optimising...
-
Anti Social Behaviour Officer
5 months ago
Portsmouth, United Kingdom VIVID Housing Full time**We’re VIVID! -We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people!** We're recruiting for a Anti-Social Behaviour Officer to join the team on a 6-month secondment, working 37 hours per week. We offer a flexible approach to working between home or our offices, with a minimum of 20% of this to be office...