Reservations Executive

**About us**

Viridian Apartments formerly known as (Flying Butler Apartments) is a rapidly expanding serviced apartment operator, with an award-winning portfolio of more than 400 apartments across London and the South-East. We are looking for an enthusiastic and organised person to join our friendly Reservations Team.

**About the role**:
The Reservations Executive plays a key role in converting new enquiries into sales, employing both proactive and reactive strategies.

We pride ourselves on an excellent customer experience, so this role will ensure all reservations are entered accurately onto the property management system, You will also take care of existing relationship with key accounts, attending networking events, meetings.

The role is based in our Chiswick office, Monday to Friday (8.45am - 6pm). You will be required to work one weekend a month, (Remotely), with a day off lieu.

**Main areas of responsibility**:
2. To receive and record all reservations in the Property Management Computer System (PMS) for apartments, while negotiating rates within guidelines directed by Reservations Manager whilst maintaining the highest standards of customer service and care.

3. To carry out all administrative tasks associated with the reservations process, ensuring accuracy and attention to detail.

4. To attend industry events, meetings, representing the company when required.

5. To maintain existing relationships with partners by setting up regular calls, meetings, previously agreed with Res Manager.

In return,

**We offer**:

- Full-time position
- A competitive annual salary
- Weekly team bonuses
- Medicash health benefit
- 20 days holiday a year, plus bank holidays
- Your birthday off

**Benefits**:

- Company events
- Company pension
- Employee discount
- Private medical insurance

**Schedule**:

- Monday to Friday
- one weekend a month, (Remotely) with a day off lieu

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Application question(s):

- Do you have the right to live and work in the United Kingdom without restriction?
- This role is based at our Head Office in Chiswick, are you happy commuting to this place of work?
- This role is based on a Monday - Friday, 08:45 - 18:00 working pattern, with an on-call rota for weekends which is based on one weekend a month, are you able to commit to this without restriction?

Work Location: In person