![Concierge Claims Management Limited](https://media.trabajo.org/img/noimg.jpg)
Claims Handler
3 weeks ago
**Are you looking for a career with an excellent company that offers superb training and growth with the company? This expanding company is looking for a Claims Handler to join their office in Southport, offering great benefits that include 20 days holiday plus bank holidays, an excellent pension scheme and excellent working conditions.**
**About the role**:
This is a permanent position for a full time role and full training will be provided, aiding continual development over time. Working as a Claims Handler you will be:
- Liaising with insurance brokers, clients, other departments and external suppliers
- Taking calls from clients and brokers on behalf of policy holders
- Dealing with replacement vehicle hire enquiries following a non-fault motor accident
- Investigating liability and allegations to determine fault
- Taking all details of the incident over the telephone
- Requesting vehicle repair authority and liaising with client's regarding vehicle total loss
- Arranging hire vehicles to suit the client's needs
- Liaising with respective parties in relation to hire settlement
**Skills and Experience required**:
- Dealing with motor claims and or vehicle hire: (2 year minimum)
- Office-based admin or customer service role
- Excellent phone manner
- Attention to detail
- Experience using Proclaim software (preferred)
- Minimum of 5 GCSEs Grade A-C (or equivalent) including English and Maths
- Skills in Word and Excel are essential
- Confident with excellent communication skills
- Quick learner keen to develop a career
- Looking for a role with excellent career prospects and training
- Credit Hire/GTA experience essential
- Proclaim case management skills preferred, not essential
- Self motivated and ability to organise and prioritise tasks & workloads
**About the Benefits**:
- A salary of up to £24,000 depending on experience
- Bonus scheme
- 20 days holiday plus bank holidays
- Pension scheme
- Excellent prospects
- Staff functions and events
**Job Types**: Full-time, Permanent
Pay: Up to £24,000.00 per year
**Benefits**:
- Company events
- Company pension
- Referral programme
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Work Location: In person
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