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Customer Service Claims Handler

4 months ago


Southport, United Kingdom Search Consultancy Full time

My client based in Southport is looking to recruit a number of experienced Motor Claims Handlers to join the fastest growing third-party claims management provider in the UK. We serve insurers, brokers and intermediaries nationwide, offering a vast rangeof claims handling services.
Experienced Motor Claims Handler duties
- Providing an excellent customer service experience
- Implement claims processes and working practices
- Taking first notification of new claims from clients and working partners
- Managing a varied claims workload
- Managing the clients journey from start to settlement of a claim
- Providing clients and working partners with regular updates
- Dealing with inbound third-party queries
- Obtaining updates from insurers repairers, hire companies and solicitors
**Experience**:

- Claims Processing: 1 year (required)
Full time OTE £26,000 per annum.

**Job Types**: Full-time, Permanent Salary: £22,000.00-£28,000.00 per year
8 hour shift - 1 hour lunch
Monday to Friday - 8:30-5pm.
Must be available for one late shift and one weekend shift per month
Overtime available on weekends
Supplemental pay types:
Bonus scheme
Commission pay
Performance bonus
Quarterly bonus