Engagement/employability Coach

4 weeks ago

Edinburgh, United Kingdom Triage Central Ltd Full time

**Location: Based in the community covering South West Edinburgh (including Firhill, Wester Hailes, Currie and Woodland schools).**

**About Triage**:
**About the role**:
As an engagement/employability coach you will be responsible for building and maintaining relationships with local community support organisations, youth workers, local area co-ordinator teams and employers, to build your caseload of young people (participants). You will be responsible for completing an initial assessment to identify their support requirements. You will then develop their skills and knowledge by delivering one-to-one support and small groups of engaging sessions on both soft skills, and where appropriate accredited qualifications based on their individual needs.

This position requires strong interpersonal skills, a passion for training and supporting those with multiple complex needs, adapting your training and support methods to meet the diverse needs of individuals aged between 16-19 years old, and in some cases pre-16 engagement support. This is not an exhaustive list; additional duties may be required as deemed necessary by Triage.

**Role themes**: People Motivation | Training and Delivery | Relationship Management

**Required criteria**:

- Proven experience in delivering employability skills training or similar programs in an environment where all individuals have different learning needs
- Excellent verbal and written communication skills, with the ability to connect with participants from diverse backgrounds.
- Patience, empathy, and the ability to motivate participant’s and adapt training strategies to meet individual needs and change mindsets.
- Experience of working with disadvantaged groups, with an employability focus.
- Comfortable using instructional technology tools and resources to enhance language instruction and engage learners in digital learning environments.
- Ability to evaluate individual progress toward their employment goals, adjusting support strategies as needed.
- Ability to positively challenge others and use creativity to maximise engagement opportunities
- Very strong written and verbal communication skills, negotiation skills, accomplished networking skills, organisational and time management skills with the ability to build professional relationships effectively.
- Experience of working in a performance target driven environment.
- Driver with access to vehicle and business car insurance.

**Desirable criteria**:

- Training qualification such as Education & Training or CAVA
- Sound knowledge of Awarding Body requirements and standards.
- Experience of working in recruitment, publicly funded services, or other similar sectors
- Other desirable criteria including pre-existing network of employer contacts in the local area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box.

**More details about the role**:

- Create a positive and inclusive learning environment that encourages individuals’ participation and builds confidence to prepare the participant for employment.
- Identify and address the unique learning needs of each participant, offering person-centred support to help them overcome barriers and achieve their goals.
- Outstanding people skills with the ability to negotiate and motivate through action.
- Able to identify and deploy effective solutions to ensure all participants can achieve.
- Possess a true passion for supporting and positively impacting the lives of others.
- You will be comfortable supporting a diverse range of individuals on a 1-2-1 basis or in groups and have very strong engagement and communication skills.
- Conduct initial assessments to determine participant’s starting levels and identify areas for improvement.
- Regularly evaluate individuals progress and adjust delivery strategies accordingly
- Effectively manage varying sized groups of participants, being able to adapt to various learning styles, at different stages in the one group.
- Full responsibility of delivering innovative training solutions, based on local priorities and contractual requirements.
- Feedback on training materials, identifying new and creative ways to engage participation.
- A commitment to continuous professional growth and staying updated on delivery methodologies, resources, and technology.
- Continuously engage in professional development activities to stay informed about current trends, research, and best practices in skills delivery.
- Ensure all recruitment services are delivered in accordance with Key Performance Indicators (KPIs) identified within Service Level Agreements.
- To identify new job/work placement opportunities that match the caseload requirements and capabilities.
- “Sell” the skills and abilities of our participants to the employer.
- Promote and create an awarene

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