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Credit Controller

5 months ago


Manchester, United Kingdom Radisson Hotel Group - Finance Full time

As Radisson Hotel Group continues its expansion of the UK AR Hub, we are seeking a dynamic and driven Credit Controller to act as a key support to three areas of our business; UK & Western Europe, Nordics and Central & Southern Europe.
- You will be a critical support for our Area Leads along with the Head of Credit & Collections EMEA - you will take key accounts that require some extra attention to ensure payments can be made.

This is your opportunity to make a real impact and showcase your exceptional skills in a fast-paced environment - self-discipline and good multi-tasking skills is a must for this role.

Whilst based within our Area Support Office at Radisson Blu Manchester Airport, this is very much a hybrid role with the flexibility to work between the office and your home.

**The Role**:

- Collaborate closely with our outsourced accounting partner to allocate all incoming payments that are related to your accounts.
- Your keen eye for detail will enable you to find where we have challenges with accounts and find a long terms solution to free up productivity and increase cash flow.
- Closely manage any discrepancies while maintaining a transparent audit trail promptly and professionally for all debtor accounts.
- Foster close relationships with our Area Leads and Head of Credit to ensure effective escalations to maximizing collections and promptly resolving any disputes. Your proactive approach will be key to our success.
- Prepare a comprehensive month-end review pack for all the accounts you are responsible for to show the progress being made along with clear communications to ensure we are aligning everyone on shared priorities.
- Be a key advocate for financial protection within the company always, openly addressing any concerns or problematic accounts. You will follow the escalation process diligently, ensuring our interests are safeguarded.
- Embrace a centralized methodology that focuses on removing duplication and simplifying processes in line with our central accounts receivable approach. Your open mindset will drive positive change and adaptability to new technologies.

**You are**:
✔️ Fluent in English, allowing you to effectively communicate with diverse stakeholders.

✔️ A quality-oriented, commercially aware problem solver with great attention to detail. Your knack for finding solutions will set you apart.

✔️ Proactive and detail-conscious, you thrive under pressure and excel in forming strong relationships with key internal customers.

✔️ An exceptional organizer who can juggle multiple tasks seamlessly. You have a track record of delivering results even in challenging situations.

✔️ Open to positive change and eager to embrace new technologies. You understand the importance of staying ahead in a rapidly evolving world.

**You have**:
✔️ A proven track record in an accounts receivable role environment, showcasing your expertise and accomplishments.

✔️ Previous experience in credit card reconciliation, demonstrating your ability to handle complex financial transactions.

✔️ Great knowledge of the full OTC (Order-to-Cash) cycle, enabling you to navigate and optimize our credit control processes.

✔️ Sound working knowledge of MS Excel, MS Word, and MS PowerPoint, empowering you to leverage these tools effectively.

✔️ Past Experience in hospitality (very desirable)

✔️ Experience is credit checking/risk management (desirable)

**What's in it for you?**
- Free Parking or discounted rail travel
- Special rates for our team members while staying in our hotels worldwide
- Contributory pension scheme and Life Assurance
- Complimentary meal each day in the office
- Fantastic training and opportunities to progress
- 20 days holiday (plus bank holidays) - increasing each year up to 25 days
- Discounted Gym Membership which includes use of our leisure, pool and gym facilities

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