Cruise Sales Concierge

4 days ago

Chorley, United Kingdom WTH (UK) Ltd Full time

Are you interested in working in a fast-paced, demanding anddiverse environment where you will be joining an established and successfulteam, who are the leaders in their market?

We have office-based roles in Chorley, Lancashire and home-based positions currently available.
- How would you like to be paid to spend time discussing stunning cruise ships, exotic destinations and helping people to fulfil their dreams for a recognised Industry leader with over 25 years experience?
- Does earning £30k in commission in your 1st year sound good?
- How about receiving a full induction training?

World Travel Holdings (UK) Ltd is a Times Top 100 Company towork for in 2020

As a market leader we are constantly striving to be the bestin the market and pride ourselves on being a well-established, high profilebrand, with a high performance culture, supported with advanced back office supportand systems.

We hire the best people who have a true passion for Travel. Every customer is unique therefore we provide a tailored, friendly and professional service with the customer firmly at the heart of what we do.
**WHY WORK FOR WTH (UK) Ltd**
- We are a recognised Industry leader, our brands are:

SixStarCruises.co.uk Europes largest seller of ultra-luxury cruises
Times Top 100 - Best companies to work for 2020 - 3*Accreditation
- 100% believe WTH encourage charitable activities
- 98% believe WTH is run on strong values/principles
- 95% feel their manager talks openly and honestly
- Our people love working here
- We invest in growth and development of our employees - tomake you the experts that our customers know and love. We provide ongoingtraining and excellent career progression
- Our employees feel valued and trusted
- With a culture of open and honest communication, we put our employees opinions and welfare at the forefront of everything we do.
- Integrity a foundation of the business
- We work within a fun, dynamic, honest and professionalculture, creating dream holidays and unforgettable experiences for ourcustomers, in an environment where your voice will be heard and ideaswelcome.
**CRUISE SALES CONCIERGE -ROLE AND RESPONSIBILITIES**
Provide customers with quotes, and booking cruises with allleading cruise operators
- Book bespoke package holidays, flights, transfers, cruises,hotels etc for the customer, providing them with a well organised andseamlessly smooth holiday.
- Deliver an exceptional sales experience through our values:

- We deliver - we build plans to focus on the rightthings, and we make them happen
- We are passionate - we are approachable and straightforward to deal with
- We strive to be better - we push for excellence andinnovation in everything we do
- We are connected to our customers - we listen,understand and engage with our customers
- Constantly build your cruise knowledge base, takingresponsibility for self-development through on-going training, development andresearch
- Maintain excellent lead management
**TO BE SUCCESSFUL IN THIS ROLE**

As a Cruise Sales Concierge, WE DELIVER A REMARKABLEEXPERIENCE to our customers time and time again. Our customer loyalty,impressive portfolio of travel brands, along with our expert sales conciergehas led us to be an award-winning travel company and an excellent place towork
- You must be motivated, enthusiastic and determined tosucceed
- Desire to work as part of a fast paced, growing company withplenty of opportunity on offer
- Experience of working in a target driven environment
- Previous sales/ customer service experience
- Excellent communication skills, both written and verbal
- Passionate about cruises and dedicated to providingcustomers with the very best in 1 to 1 personal service
- A commitment to work hard in order to reap the rewards
- Self-motivation and tenacity

Desirable:

- Previous travel industryexperience
- Experience using cruiseline booking systems
- Proven sales trackrecord
**WHAT WE CAN OFFER YOU**
- Competitive salary and excellent uncapped monthly commissionscheme - OTE 30k+
- Opportunity to achieve a Monthly & Quarterly Bonus forhigh achievers
- Career progression and ongoing training and development
- Opportunities to sample the product and visit cruise shipsaround the globe
- Amazing incentives to win cruise trips to a variety ofdestinations
- Holiday discounts for you and your friends and family
- Attendance bonus
- Company contributed pension
- Additional leave for your birthday
- Paid leave for a Charity Day
- Free annual Flu-Vaccination
- £500 Employee Incentive for recommending as friend to work for WTH
- Upto £1000 Concession towards a cruise holiday
- Fantastic company events to celebrate our successes
- 20 days plus bank holidays leave entitlement increasing withlength of service

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