Luxury Sales Assistant

3 days ago


Edinburgh, United Kingdom Hawico Full time

Hawico is a family business crafting luxury cashmere garments of uncompromised quality, drawing on over a century of traditional skills whilst embracing the improved techniques offered by technological advancement. We design and produce all our own knitwear in our factory in Hawick, in the Scottish borders.

We are looking for a Sales Advisor to join our Flagship store in Edinburgh.

As a Hawico Sales Advisor you would be embodying the brand in every customer interaction, offering expert advice, and creating unforgettable experiences. This role requires someone with passion, exceptional sales drive, and preferably experience of customer service in a luxury retail environment.

**The Role**:

- Provide exceptional customer service and experience in our Edinburgh Flagship store
- Continual development of brand and product knowledge and convey this to customers with pride and enthusiasm
- Support in maintaining excellent presentation of our store
- Communicate and work effectively to ensure standards and targets are met
- Good understanding and a passion for luxury fashion and cashmere
- Enthusiastic in delivering exceptional customer service and experiences, preferably in a luxury retail environment
- Experience in achieving sales targets
- Excellent written and verbal communication skills
- Well organised and strong administration skills
- Ability to quickly build trust and rapport with clients and wider team members
- Able to work as part of team but also work under own initiative

**Further Information**
- Must be available to work on Friday, Saturday and Monday 10:00am - 06:00pm
- May be required to work extra shifts over vacation periods

**Job Type**: Part-time

**Salary**: Up to £9.50 per hour

Schedule:

- 8 hour shift


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