Administration Assistant

6 months ago


Chelmsford, United Kingdom Northumbrian WaterEssex & Suffolk Water Full time

**Administration Assistant**:

- Salary Up to £26,289 - depending on experience- Location Essex**About the role**

**Role: Administration Assistant (Customer Field Services Team)**

**37 hours per week, Permanent**

**Salary **-** Up to **£**26,289 - depending on experience**

**Essex. Hanningfield, Chelmsford.**

At Essex & Suffolk Water, part of the Northumbrian Water Group, our focus is on becoming the national leader in water and waste water services, providing our 4.5 million customers with an experience that’s unrivalled in our sector and beyond.

Our Customer Field Services team are currently looking for an Administration Assistant to join them. Reporting to the Area Manager, you will provide support to a team of Operational staff including; Leakage Technicians, Noise Loggers and their Managers. Duties will include updating Excel spreadsheets, producing/printing paperwork for technician work packs, sending equipment for repair/servicing, raising jobs and other general administration duties.

To be successful in the role you will need to have familiarity of working with Microsoft packages such as Word and Excel. To compliment the use of these packages it would be beneficial if you had good literacy and numeracy skills. The role can be fast paced so the ability to work to tight deadlines is essential whilst maintaining strict attention to detail.

**_

**About us**

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.

We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.

**Our values**

Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision.

Our values are:
Results Driven
- We take responsibility for achieving excellent business results.

Ethical
- We are open and honest and meet our commitments with a responsible approach to the environment and our communities.

Customer Focused
- We aim to exceed the expectations of our internal and external customers.

Innovative
- We continuously strive for innovative and better ways to deliver our business.

One Team
- We work together consistently, promoting co-operation, to achieve our corporate objectives.

**Colleague benefits**

We’re the great company we are because of you - our people. As our way of saying thanks, we offer you a wide range of benefits and discounts to take advantage of.

To find out more about our benefits, see our benefits booklet attached to this advert.

Eyecare

Discounted Medicals

Employee Assistance Programme

Cycle2work

Buying & selling annual leave

Long service awards

Salary sacrifice car scheme

Computer
Loans

Award winning wellbeing site

NWG savings scheme

Company pension scheme

Pre-retirement workshops

Life assurance

Christmas savings club

Discounts & cashback offers

Qualification loan



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