IT Service Delivery Consultant

3 days ago

Eynsham, United Kingdom Willow HR Full time

**About Bluespires**:
At Bluespires, we pride ourselves on doing things differently. Our focus is on creating an environment where everyone, including our clients, team, community, and the environment, is treated with utmost consideration. We believe that our team is the cornerstone of our success. By prioritising continuous training, personal development, and recognition, we ensure that our team members grow both professionally and personally. A healthy work-life balance and tangible career advancement opportunities are integral to our commitment. Join us and become part of a supportive and enjoyable work culture where you matter.

**Joining Bluespires means becoming part of a team that puts its members first.**

We recognise and reward hard work and strive for excellence in everything we do. Our culture fosters fun, growth, and enjoyment in our work. We organise regular social events, provide fruits and snacks, and have "Fridays feeds" in the office. If you need a break, our Bluespires Arcade machine is there for some digital entertainment, or you can engage in a game of ping pong while enjoying Sonos music.

If this resonates with you, we would love to hear from you. We are always seeking individuals who share our values and goals.

**What sets us apart**:
Investment in Your Growth: At Bluespires, we are committed to your professional development. We offer a comprehensive training and development plan, ensuring you acquire and enhance valuable skills throughout your journey with us.

**Main Duties & Responsibilities**

We require a Senior Technical Consultant to provide both reactive and proactive support, both via remote/telephone support and onsite visits to a variety of customers. These customers will primarily be contracted customers who will develop a relationship with the Technical Consultant.

The TC will become a trusted advisor to the organisation who will deliver routinely scheduled visits, resolve any issues which are discussed onsite, discuss

IT strategy and make recommendations. The TC will also deliver complex projects with the backing of the rest of the consultancy team.

A Senior Technical Consultant will be assigned larger clients with more unique requirements, and must be a methodical and patient individual able to run larger projects, and guide their clients through their own compliance requirements.

You must be a self-motivated individual with superb communication skills and be very well presented as you will be an ambassador for Bluespires IT.

You must be able to work as part of a team and provide professional technical support to our customers at all times.

Ideally you will have achieved an up to date MCP qualification. You will have extremely good knowledge of TCP/IP, Wide Area Networking and Local Area Network setup (including configuration and troubleshooting routers, switches, firewalls, WAPs and VLANs). You will have experience of administering Microsoft desktop and server products, and ideally migrations into Microsoft 365.

**Requirements**:
**Duties and Responsibilities Summary**
- Be the lead on the workload for your allocated customers
- Manage your own diary to ensure all work is delivered based on the customers’ requirements
- Work with the Consultancy Manager to ensure that all work is delivered and assistance is provided where required
- Assist the rest of the Bluespires team with reactive visits, and help the helpdesk team where possible.
- Take ownership of technical issues until completion
- Keeping the customers up to date with the progress of their requests.
- Learn the full product suite which Bluespires provides and our contracted support offering, and keep this at the forefront of your mind when speaking to non-contracted customers. Discuss any contract/project leads with the Consultancy Manager or the Sales Director
- You need to be a calm and assured person who works well under pressure and to tight deadlines, is very well presented and has very good client facing skills
- To perform such other duties that may occur from time to time as instructed and agreed by the consultancy or helpdesk team.

**Key Skills/Requirements**:

- Experience planning and delivering complex IT projects.
- Experience configuring and maintaining Microsoft 365, along with migrations.
- Relevant, up to date IT related qualifications
- Demonstratable experience of successfully developing and maintaining relationships
- Experience of configuring and troubleshooting network devices
- Experience in communicating with clients / customers
- Ability to manage time, prioritise tasks and work under pressure
- Excellent interpersonal & communication (both oral and written) skills
- Knowledge of MS Windows Server, MS365 Administration, backup software, firewall configuration, anti-virus and remote connection software
- Knowledge of firewall, AV or backup products / technologies
- Proactive motivated approach to customer service
- Keen attention to detail
- Logical, structured approach to s

  • Technical Consultant

    3 weeks ago

    Eynsham, United Kingdom Bluespires IT Solutions Full time

    **Role Profile** **Job Title**:Technical Consultant **Salary**:£30,000 - £37,000 DoE Consultant Team: **Reports To: Located**:Swinford, Eynsham, Oxfordshire Manager **Our Company**: **It may sound a little clichéd, but we set up Bluespires to try and do things a little differently from most of the other companies. We decided that whatever we did we...

  • Service Desk Technician

    2 months ago

    Eynsham, United Kingdom Get Support IT Services Ltd Full time

    Are you lookingfor a career change thatleverages your interest in IT while offering a refreshing challengeGet Support invites you to join our dynamic team where we blendcuttingedge technology with exceptional customerservice.Why join usAt Get Support we dont just offer a job; we providean opportunity for you to embark on a fulfilling career journey.With...

  • Service Desk Technician

    4 weeks ago

    Eynsham, United Kingdom Get Support IT Services Ltd Full time

    Are you lookingfor a career change thatleverages your interest in IT while offering a refreshing challengeGet Support invites you to join our dynamic team where we blendcuttingedge technology with exceptional customerservice.Why join usAt Get Support we dont just offer a job; we providean opportunity for you to embark on a fulfilling career journey.With...

  • Multi Drop Delivery Driver

    4 weeks ago

    Eynsham, United Kingdom Oxon Fastening Systems Ltd Full time

    Oxon Fastening Systems are looking to recruit an additional full time delivery driver to join our team. You will be the face of the company, delivering to our customers throughout Oxfordshire. It's a crucial role and it is important that you will be able to prioritise your workload to ensure that deliveries take place in an efficient, accurate and timely...

  • Multi Drop Delivery Driver

    4 weeks ago

    Eynsham, United Kingdom Oxon Fastening Systems Ltd Full time

    Oxon Fastening Systems are looking to recruit an additional full time delivery driver to join our team. You will be the face of the company, delivering to our customers throughout Oxfordshire. It's a crucial role and it is important that you will be able to prioritise your workload to ensure that deliveries take place in an efficient, accurate and timely...

  • Multi Drop Delivery Driver

    2 weeks ago

    Eynsham, Oxfordshire, United Kingdom Oxon Fastening Systems Ltd Full time

    Oxon Fastening Systems are looking to recruit an additional full time delivery driver to join our team. You will be the face of the company, delivering to our customers throughout Oxfordshire. It's a crucial role and it is important that you will be able to prioritise your workload to ensure that deliveries take place in an efficient, accurate and timely...

  • Technical Consultant

    2 weeks ago

    Eynsham, United Kingdom Willow HR Full time

    About Bluespires: At Bluespires, we pride ourselves on doing things differently. Our focus is on creating an environment where everyone, including our clients, team, community, and the environment, is treated with utmost consideration. We believe that our team is the cornerstone of our success. By prioritising continuous training, personal development, and...

  • Senior Mechanical Design Engineer

    3 months ago

    Eynsham, United Kingdom True Engineers Full time

    Senior Mechanical Design Engineer - MEP / Building Services West Oxford – Hybrid & Flexible Working Options £50k to £63k + Generous Benefits Package MEP / Building Services / Consultancy / Senior Mechanical Design Engineer Benefits * Pension, death in service, health cash plan, cycle to work scheme. * Generous holiday entitlement with long...

  • Senior Mechanical Design Engineer

    4 weeks ago

    Eynsham, United Kingdom True Engineers Full time

    Senior Mechanical Design Engineer - MEP / Building Services West Oxford – Hybrid & Flexible Working Options £50k to £63k + Generous Benefits Package MEP / Building Services / Consultancy / Senior Mechanical Design Engineer Benefits * Pension, death in service, health cash plan, cycle to work scheme. * Generous holiday entitlement with long...

  • Senior Mechanical Design Engineer

    3 weeks ago

    Eynsham, United Kingdom True Engineers Full time

    Senior Mechanical Design Engineer - MEP / Building ServicesWest Oxford – Hybrid & Flexible Working Options£50k to £63k + Generous Benefits PackageMEP / Building Services / Consultancy / Senior Mechanical Design EngineerBenefits * Pension, death in service, health cash plan, cycle to work scheme. * Generous holiday entitlement with long service...

  • Technical Account Manager

    4 weeks ago

    Eynsham, United Kingdom EPR Resourcing Ltd Full time

    TECHNICAL ACCOUNT MANAGER - NHS / HEALTHCARE EXPERIENCE ESSENTIAL The Technical Account Manager is responsible for liaising with our client's customers on a regular basis to ensure that all customers are satisfied, commercial issues are resolved swiftly, whilst ensuring that revenues are maintained and sales opportunitiesare identified. **Main...

  • Trade Counter Assistant

    3 weeks ago

    Eynsham, United Kingdom Oxon Fastening Systems Ltd Full time

    Oxon Fastening Systems currently have an exciting opportunity for a Trade Counter Assistant to join our small but dedicated team based at Oakfield Industrial Estate in Eynsham. We are looking for someone who wants to work hard and has a passion for delivering excellent customer service. **We are looking for someone who will**: - Always provide excellent...

  • Content Project Administrator

    3 weeks ago

    Eynsham, United Kingdom Ardens Full time

    **Company background** Ardens is an exciting and fast-growing health tech company that has a passion for improving patient care through better use of technology. We are a clinically led organisation of over 125 people, including GPs, nurses, clinical pharmacists, developers, account managers, product specialists and customer support. Our two products,...

  • Sales Order Processor

    3 weeks ago

    Eynsham, United Kingdom The Recruitment Group Full time

    Sales Order Administrator/Technical Support Desk Coordinator required for a successful organisation offering a range of benefits to include Hybrid working,25 days holiday bank holidays, private healthcare & on-site parking Working with the sales and technical teams to assist in processing orders, through online ordering systems and manage through to...

  • Sales Administrator

    1 week ago

    Eynsham, United Kingdom The Recruitment Group Full time

    Sales Order Administrator/Technical Support Desk Coordinator required for a successful organisation offering a range of benefits to include Hybrid working,25 days holiday + bank holidays, private healthcare & on-site parking Working with the sales and technical teams to assist in processing orders, through online ordering systems and manage through to...

  • Part Time Sales Assistant

    1 week ago

    Eynsham, United Kingdom The Market Garden Full time

    **About us** The Market Garden Established by husband and wife team Jonathan and Lucy Bowden in 2012, The Market Garden is a greengrocers, deli and refill shop specialising in local and organic produce. Offering a one-stop shop for the best of Oxfordshire and beyond, we make care for the enviroment at the heart of everything we do. We also run the...

  • Kitchen/cafe Assistant

    3 weeks ago

    Eynsham, United Kingdom Cherry Tree Café Full time

    Cherry Tree Cafe is looking for an individual to work in our busy and fast paced Café in the beautiful village of Eynsham. We have a strong emphasis using fresh organic & local produce. We pride ourselves in being at the heart of the community and a friendly & welcoming place for all. Our Café currently offers our customers delicious homemade food...

  • HR Administrator

    2 weeks ago

    Eynsham, Oxfordshire, United Kingdom Oxford Aunts Care Full time

    Part time, 20 hours per week (Mon-Fri, 4 hours a day)We're looking for an HR administrator to join our team at Oxford Aunts. This is a great opportunity to get a first role experience within HR, supporting an established team. You'll help us to care for our people and support them at every stage of their career journey with us. You'll also be supporting...

  • Ridgeway Officer

    2 weeks ago

    Eynsham, United Kingdom Oxfordshire County Council Full time

    **Job details**: **Salary range**: £43,421 - £46,464 pro-rata, per annum (actual salary £26,052 - £27,878 per annum) **Work location**: Countryside Operations, Sutton Farm, near Witney, Oxfordshire OX29 5RD but working extensively on an agile basis **Hours per week**: 22.20 **Contract type**: Permanent **Closing date**: Sunday 25th February...

  • Mechanical Design Engineer, Cad, Solidworks

    3 months ago

    Eynsham, Oxfordshire, United Kingdom True Engineers Full time

    Senior Mechanical Design Engineer - MEP / Building Services West Oxford - Hybrid & Flexible Working Options £50k to £63k + Generous Benefits Package MEP / Building Services / Consultancy / Senior Mechanical Design Engineer Benefits * Pension, death in service, health cash plan, cycle to work scheme. * Generous holiday entitlement with long service...