Support Agent

4 weeks ago


Reading, United Kingdom Education Development Trust Full time

Support Agent
**Location**: Reading (with some flexibility for hybrid or remote working)
**Salary**:£23,000.00 per annum

**Benefits**: A generous holiday allowance (30 days plus bank holidays), a 6% matched pension scheme, excellent training and development opportunities, and family friendly policies to support flexible working. We also offer a suite of voluntarybenefits including a health cash plan, ride to work scheme, and additional voluntary money saving benefits.

These are exciting times at Education Development Trust. Having secured a number of important new programmes in recent months to support education settings around England, we are seeking a **Support Agent**to assist in the delivery of a successful customer engagement plan.

As a Support Agent, you will be the first point of contact for the Practitioners, and you will support the Learning Coordinators with the day-to-day running of the LMS and web resources responding to any operational issues and ensuring they are resolvedin a timely manner. You will also support the day-to-day administrative requirements of the LMS including generating reports & usage, administering learning communities and responding to queries and requests in a timely manner.

**Closing date**:Sunday 27th November.

**Interviews**: Will take place week commencing Monday 28th November.


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