Head of Postgraduate Admissions

4 weeks ago

Newcastle upon Tyne, United Kingdom Newcastle University Full time

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

What’s in it for you? Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Newcastle is an inclusive global University community where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

**Salary**: £43,414 - £43,414, with progression to £51,805 per annum

**Closing Date**: 22 January 2023

The role

Are you an effective leader, with the ability to motivate and inspire a team to deliver a high-quality Postgraduate Admissions service and provide outstanding customer service to prospective students and internal stakeholders?

We are seeking a Head of Postgraduate Admissions to manage the Postgraduate Admissions (PG) Service, who can work effectively and collaboratively with both academic and professional service colleagues to ensure continuous improvement to maximise the recruitment of UK and International students. As Newcastle University is home to 28,000 students, welcoming over 4,000 new Postgraduate students each year, from over 146 countries, the role will involve working with a diverse customer and stakeholder base.

**We are particularly keen to hear from you if you have**:
Experience of admissions processes in the higher education sector
Ability to motivate and inspire others and work effectively in a team
An understanding of key aspects of the postgraduate student life cycle
Ability to work effectively in complex and dynamic situations

We are committed to the professional career development of all our colleagues. You will benefit from a range of excellent development opportunities including internal and external training, active institutional membership of specialist networking groups and opportunities to gain experience of other areas of advancement and University professional services.

To apply, please upload an up-to-date CV and a cover letter which outlines how you meet the essential requirements of the role set out in the person section of the role description.

Key Accountabilities
- Developing and reviewing policies and processes relating to postgraduate admissions to ensure fairness, fitness for purpose and compliance with new Government or other external requirements.
- Providing induction, training, staff development, guidance and direction on necessary tasks, ensuring the team know how their role contributes to the University’s Student Recruitment Strategy.
- Managing the PG Admissions team budget, including monitoring and reporting.
- Annual planning and review to ensure continuous quality improvement against SMART objectives.
- Direct line management responsibility for PG Admissions Manager.

2. Ensure continuous progress is made with the Dynamic Admissions System, working with internal stakeholders including;
- The management and support of Admissions team members working on the development of the project.
- Prioritise backlog requirements, forward plan and specify requirements ready for future sprint.
- Make decisions relating to the development product on a day-to-day basis. Responsibility for final accept or reject of re-design of business processes and work done as part of each sprint.
- Act as an escalation point for business issues, attending sprint planning, review meetings on behalf of the business.
- Provide appropriate training and develop training manuals on the new system, to better support new and existing members of staff.
- Work with Admissions Team Managers and Team Leaders to manage business as usual to ensure that there is no impact on the applicant experience or University recruitment objectives.

4. Maintain a cross-faculty and cross-University perspective, working closely with the Director and Deputy Director of Student Recruitment and Admissions, PG Deans, selectors, faculty recruitment managers and other key stakeholders to:

- Horizon scan to keep abreast of external issues / policies/ good practice elsewhere which may impact and/or improve our approach to PG admissions (eg UK Visas and Immigration issues).
- Develop appropriate training for selectors and admissions staff to ensure coherence and consistency in the University’s approach to admissions and recruitment.
- Monitor and review offer making strategies, in-cycle progress against plans and implement changes and mitigations as required.
- Understand the needs, priorities and challenges faced by faculties and schools in recruiting PG students and provide support as required.

5. Responsible

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