New Colleagues Lead Administrator

3 months ago

Durham, United Kingdom Ministry of Justice Full time

Salary 1
- £25,752 - £27,116

Number of jobs available 1
- 1

Detail of reserve list 1
- 12 Months

Region 1
- North East

City/Town 1
- Durham

Building/Site 1
- FOREST HOUSE DURHAM, DH1 5TS

Grade 1
- AO

Organisation Grade for HMPPS 1
- Band 3

Post Type 1
- Permanent

Working Pattern 1
- Full Time

Role Type 1
- Administration / Corporate Support

Job description 1

**Overview of the job**

The New Colleagues Lead Administrator will be situated within the People Hub at the establishment. The post holder will function as an ally to new and pending joiners, in particular Prison Officers. They will put processes in place to provide equipment, access to Information Technology and provide general orientation, as well as providing practical support - like meeting new staff at the gate. They will also assist with the facilitation of a buddying scheme via the in-vision system.

The specific duty of the job holder is to provide support for all new recruits in the establishment.

**Summary**

The job holder will provide administrative support ensuring that all new staff are supported through the establishment on
- boarding processes led by the People Hub Manager.

The key objective of the role is to ensure that new recruits have a supportive and smooth onboard experience into their new working environment, providing ongoing guidance and support.

A key measurement for success in the role will be a noticeable uplift in new staff retention, ensuring they feel supported and valued.

This is a rotational, non-operational role with no line management responsibilities.

**Responsibilities, Activities and Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Obtain information about potential new staff following successful completion of the recruitment process and prior to employment procedures being completed.
- To maintain contact with the individual as a point of contact and information and helping them to prepare for their new role.
- Facilitate a local buddy scheme, working with Invision where required, to ensure all new colleagues have a buddy.
- Ensure arrangements are made to meet and welcome new colleagues on their first day and after early residential foundation training.
- Liaise and work with the People Hub and the Business Hub to ensure all relevant tasks and actions for new recruits are processed efficiently and accurately such as ensuring uniforms for operational staff have been ordered in time and are in place. Also, epaulettes, ID Cards, setting up of IT.
- Coordinate the induction and training for new recruits by liaising with any relevant teams ensuring appropriate processes are in place such as induction timetables are met and set.
- Work with new recruits and line mangers regarding deployment i.e. shift patterns and any pre-booked commitments/holidays.
- Work with colleagues and managers to ensure new colleagues feel supported and valued. Co-ordinate any awareness sessions for area of work for the new colleague.
- Prioritise and distribute communications to new recruits, line managers, and any other relevant stakeholders.
- Undertake other management/administrative tasks including organising, producing and maintaining accurate records for the area of work for the Hub Manager.
- Monitor exit survey data and trends to improve the performance of the work area, escalating any concerns to the Hub Manager and senior team (where appropriate).

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

**Behaviours**
- Changing and Improving
- Communicating and Influencing
- Working Together
- Managing a Quality Service
- Delivering at Pace

**Hours of Work**

37 hour working week.

Additional Information 1

**Working Arrangements & Further Information**

Standard working hours for this post are 37 hours per week excluding breaks which are unpaid.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

**Benefits**

**Annual Leave**
- The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

**Bank, Public and Privilege Holidays**

**Pension**
- The Civil Serv

  • New Colleagues Lead Administrator

    3 months ago

    Durham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 344637**Salary**: - £25,752 - £27,116- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- HMPPS Band 3**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...

  • Senior Records Administrator

    1 month ago

    Durham, Durham, United Kingdom New College Durham Full time

    Role OverviewThe Senior Registry Officer is a pivotal position within the administrative framework of New College Durham, focusing on the effective management of student records and academic processes.Key Responsibilities:Demonstrate exceptional organizational abilities paired with strong interpersonal communication skills.Utilize experience in data...

  • Sales Colleague

    3 months ago

    Durham, United Kingdom Currys Full time

    **Role overview**: **Sales Colleague** Durham Currys, Durham (L02339) Permanent Part Time 8-15 hours per week, with flexibility to work additional hours £11.50* per hour plus an average bonus per hour of 89p (*rising to £11.80 on successful completion of probation period) At Currys we’re united by one passion: to help everyone enjoy amazing...

  • Sales Colleague

    4 weeks ago

    Durham, United Kingdom Currys Full time

    Role overview: Sales ColleagueDurhamCurrys, Durham (L02339)PermanentPart Time8-15 hours per week, with flexibility to work additional hours. £11.50* per hour plus an average bonus per hour of 89p (*rising to £11.80 on successful completion of probation period).At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the...

  • Home Administrator

    3 weeks ago

    Durham, Durham, United Kingdom HC-One Full time

    About HC-OneWe are a leading provider of high-quality care and support services, dedicated to making a positive difference in the lives of our residents and colleagues. As a Home Administrator, you will play a vital role in ensuring the smooth operation of our care homes, providing administrative support to our care teams and contributing to the overall...

  • Home Administrator

    3 weeks ago

    Durham, Durham, United Kingdom HC-One Full time

    About HC-OneWe are a leading provider of high-quality care and support services, dedicated to making a positive difference in the lives of our residents and colleagues. As a Home Administrator, you will play a vital role in ensuring the smooth operation of our care homes, providing administrative support to our care teams and contributing to the overall...

  • Sales Colleague

    4 months ago

    Durham, United Kingdom Currys Full time

    **DESCRIPTION**: **Sales Colleague** Durham Currys, Durham (L02339) Permanent Part Time 8-15 hours per week, with flexibility to work additional hours £10.50* per hour plus an average bonus per hour of 89p (*rising to £10.80 on successful completion of probation period) Our passion at Currys is helping everyone enjoy the latest tech. We’re proud...

  • Mobile Branch Colleague

    4 months ago

    Durham, United Kingdom Timpson Ltd Full time

    Mobile Colleague for Timpson Ltd, a Service Based Retail Company **Location**: Durham (and surrounding area) **Job Type**: Permanent Full time **Pay between**: £22,588-26,500 OTE (+ uncapped Bonus ) Job description - Have you been looking for a new career after working in retail or hospitality or are you looking for a brand new challenge? If so, an...

  • Cleaning Colleague

    3 months ago

    Durham, United Kingdom Asda Stores Ltd Full time

    Job Title Cleaning Colleague Location Asda Living Durham Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 17 Pay Rate £11.44 Category Retail Hourly Colleagues, Sales Staff Closing Date 5 July 2024 About the Role Our stores operate 24 hours per...

  • Independent Financial Advice Administrator

    3 weeks ago

    Durham, Durham, United Kingdom Recruit UK Full time

    About the RoleWe are seeking an experienced Financial Services Administrator to join our team at a leading Independent Financial Advice firm in Durham. As a key member of our back office support team, you will play a vital role in providing administrative support to our financial advisers and dealing with clients.Key ResponsibilitiesProvide administrative...

  • HR Administrator

    3 months ago

    Durham, United Kingdom Corepeople Full time

    HR Administrator required for a new, permanent role in the Darlington area. This is a full-time, permanent role. The Role Working as part of a team of six, you will be responsible for supporting the HR function, this will include managing the HR inbox, dealing with queries from colleagues and escalating as appropriate. In addition to this, you will carry...

  • School Administrator Position

    2 weeks ago

    Durham, Durham, United Kingdom Corepeople Recruitment Full time

    Administrative Support Role for Senior School **Job Summary** We are seeking an experienced administrative professional to provide general administrative support to a senior school in Durham City. This is a full-time, long-term temporary position. **Key Responsibilities** * Provide all aspects of general admin support to a friendly, busy team * Utilize...

  • School Administrator Position

    2 weeks ago

    Durham, Durham, United Kingdom Corepeople Recruitment Full time

    Administrative Support Role for Senior School **Job Summary** We are seeking an experienced administrative professional to provide general administrative support to a senior school in Durham City. This is a full-time, long-term temporary position. **Key Responsibilities** * Provide all aspects of general admin support to a friendly, busy team * Utilize...

  • Fleet Administrator

    4 months ago

    Durham, United Kingdom Pulman Group Full time

    **Fleet Administrator - Pulman Volkswagen, Durham** At Pulman we put people at the core of our strategy, from delivering that fantastic customer experience to supporting and developing our amazing employees. We therefore have an exciting opportunity for an individual to join our Fleet team at Pulman Volkswagen in Durham. **The role**: This role is ideally...

  • Business Administrator

    4 months ago

    Durham, United Kingdom Ministry of Justice Full time

    Salary - £25,752 - £27,116 Number of jobs available - 1 Detail of reserve list - 12 Months Region - North East City/Town - Durham Building/Site - HMYOI LOW NEWTON DURHAM, DH1 5YA Grade - AO Organisation Grade for HMPPS - Band 3 Post Type - Permanent Working Pattern - Full Time Role Type - Administration / Corporate Support Job...

  • Home Administrator

    3 days ago

    Durham, United Kingdom HC One Full time

    In your role as a Home Administrator at HC-One, you’ll have one quality that truly sets you apart from your peers: unparalleled kindness. Kindness will guide every aspect of your work in our Dementia, Nursing, Residential and Specialist care home. Everyone who works here understands that our Residents are people just like them with their own stories to...

  • Sales Colleague

    2 weeks ago

    Durham, United Kingdom Currys Full time

    Role overview: Sales Colleague - PeakDurhamCurrys, Durham (L02339)Fixed Term Contract - PeakPart Time8-15 hours per week, with flexibility to work additional hours. £11.50* per hour plus an average bonus per hour of 89p (*rising to £11.80 on successful completion of probation period).At Currys we’re united by one passion: to help everyone enjoy amazing...

  • Technical Administrator

    1 week ago

    Durham, Durham, United Kingdom Home Group Limited Full time

    Technical Administrator RoleWe are seeking a skilled Technical Administrator to join our Building Safety team at Home Group Limited.Key Responsibilities:Providing administrative support to the Building Safety teamAssisting with the implementation of building safety policies and proceduresCollaborating with colleagues to ensure effective communication and...

  • Technical Administrator

    1 week ago

    Durham, Durham, United Kingdom Home Group Limited Full time

    Technical Administrator RoleWe are seeking a skilled Technical Administrator to join our Building Safety team at Home Group Limited.Key Responsibilities:Providing administrative support to the Building Safety teamAssisting with the implementation of building safety policies and proceduresCollaborating with colleagues to ensure effective communication and...

  • Administration Assistant

    3 months ago

    Durham, United Kingdom Nineteen Recruitment Full time

    _**Nineteen Recruitment is a multi-award winning, independent recruitment agency that specialises in the recruitment and provision of temporary and permanent staffing for the Education, Social Care, and Public Sectors.**_ - **We are delighted to be working with a local authority client, recruiting on their behalf for an Administration Assistant, a role that...