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Office Co-ordinator mon-fri 25k Transport Industry

7 months ago


Rotherham, United Kingdom Stanton Logistics Full time

Are you looking for a fast-paced role requiring excellent customer service, attention to detail, and co-ordination skills? If so, we currently have a vacancy to join our team here at Stanton Logistics; we’re the best kept secret in the industry and we have plans for future growth. This opportunity involves delivering a first-class customer service and administrative service to support our pallet network operation. In return we offer a fun, friendly working environment as well as other benefits outlined below.

Experience within transport and/or the pallet network operation is beneficial however, if you have a calm presence with strong customer service and co-ordination ability with excellent attention to detail we can teach you all you need to know about transport.

The role is available to start immediately however, we are able to wait a notice period for the right person.

**Key Tasks**
- Conduct in line with our company values; we promote a **Safety-First**culture, we take **Ownership**, we are **Professional**, and we are **Lean**.
- Providing outstanding service to our customers and partners
- Providing progress updates on deliveries to customers and managing their expectations
- Producing KPI reports, ensuring data accuracy at all times
- Handling customer, driver, and depot queries in a professional and thorough manner
- Inputting and updating information using various systems and processes, ensuring accuracy at all times; tasks include booking in deliveries and inputting jobs
- Using pallet network systems and ensuring compliance with pallet network KPIs

**What’s on Offer?**
- 25k salary
- Monday to Friday shift pattern (9am to 6pm with the occasional flexibility required)
- Permanent employment
- Internal training and development
- Regular appraisals and 121s
- Referral scheme
- Company Shop membership (discounted food & household products)
- 28 days holiday (including bank holidays)
- Full uniform provided (after qualifying period)
- Eyecare vouchers
- Baby hampers
- Auto-enrolment pension

**The Essentials**

Here’s what we need from you in order to join the team:

- You must have a calming presence and be able to handle a fast paced environment in a calm manner
- Excellent customer service skills with the ability to win around customers, resolve complaints, and to remain professional at all times
- High attention to details, able to update customers, systems, and processes with accuracy resulting in a low level of errors
- Excellent multi-tasker, able to stop and start tasks in order of priority whilst remaining calm and delivering to standards

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Canteen
- Casual dress
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme

Schedule:

- Day shift
- Monday to Friday
- No weekends

Application question(s):

- Do you have STRONG customer service, attention to detail, admin, and co-ordination skills?
- Do you have a calming influence on those you work alongside, able to thrive in a fast paced and often pressurised environment?

Work Location: In person