Service Advisor
3 months ago
Our Client, a leading car dealer group are currently looking for an experienced **Service Advisor** to join their business based out of their **Toyota Sidcup** Dealership.
As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be responsible for keeping customers informed and making sure work is completed on time.
About the role of **Service Advisor**
- Meeting and greeting customers (walk in/appointment) and arranging vehicle maintenance
- Go over repair options & costs with customers making sure they understand what is required and why
- Meeting or exceeding targets based on sales and customer satisfaction
- Upselling additional work or service plans
- Delivering excellent service at all times making their experience enjoyable and memorable
To be a **Service Advisor**
- Be an experienced Service Advisor independent or main dealer (preferred)
- Automotive experience using Kerridge & CDK (essential)
- Have excellent customer service ability and the desire to sell
- Thrive under pressure
- Work well in fast paced busy environments
**About the company**
- Excellent basic salary and uncapped bonus scheme
- Employee focused business
- Ability to progress through internal promotion
- Excellent benefits package, including pension, healthcare, and car leasing schemes
- Manufacturer based training
**What’s next?**
**Salary**: £28,000.00-£42,500.00 per year
**Benefits**:
- Company car
- Company events
- Company pension
- Employee discount
- Life insurance
- Private medical insurance
- Referral programme
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Ability to commute/relocate:
- London, DA14 5HS: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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