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Customer Service Advisor

3 months ago


Worthing, United Kingdom Fox Morris Group Full time

Customer Service Advisor - Adur District Council

We are looking for a **Customer Service Adviser **you will be based at**:BN11 1HA**

**We are currently working with local authorities across the London area to help recruit for Business Support Officers,**

**Your Role**:

- answer incoming telephone enquiries for transactional calls whilst our permanent advisors feild the high volume of Council Tax calls generated by billing.
- You will answer calls about waste collection, environmental health and general switchboard enquiries amoungst other things.
- Being able to deal with a high volumes of calls efficiently whilst remaining friendly, polite and empathic is a must
- Full training will be given in the use of our local computer systems and soft phone contact centre solution
- you must be I.T literate and able to pick up new systems quickly.
- Experience in high volume customer facing role a must.

If you are looking for a new role or would like further information, please send across your up-to-date CV

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee**.**

Look forward to speaking with you,

**Job Types**: Full-time, Temporary contract
Contract length: 3-6 months

**Salary**: £10.00-£12.33 per hour

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: Customer Service - Adur Council