Accommodation Booking Officer

2 weeks ago


London, United Kingdom Hosts International Limited Full time

Hosts International, established in 1988, is a long-standing leading homestay accommodation provider in the whole of the UK. Hosts International specialises in placing overseas students, individuals and groups from top schools and universities around the world into quality homestay accommodation in the UK for the duration of their stay.

We are looking for a dynamic, self motivating person to join our dedication, professional and fast paced client focused team at our offices on Regents Street in central London.

Specific tasks of the job entail
- Matching students to hosts and placing students with host families
- Making calls to hosts to organise placements
- Administration for each student completed upon placement
- Handling of issues that may arise throughout the process

**Required Skills**:

- English Speaking
- Excellent communication skills more specifically verbal skills enabling you to make multiple phone calls
- Attention to detail and personal quality of work
- IT Literacy on most popular IT Packages
- Organisation skills
- Team players as well as ability to work as an individual

Key capabilities
- Communication and impact - uses a range of media and can personalise any approach and style to match the needs of the situation and audience
- Managing relationships - build and maintain mutually beneficial relationships with clients and host families
- Planning and organising - plans ahead and organises work in a systematic and organised way to ensure that personal, team and business objectives are achieved. Actions and plans are aligned with company objectives and KPIs, working to targets
- Customer Service - Passionate about customer service and proactively seeks to improve it, taking personal responsibility to ensure clients are fully satisfied with the service.

**Salary**: From £23,200.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

Work Location: In person

Reference ID: ABO/May23


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