Claims Handler

3 weeks ago

Sheffield, United Kingdom Radius Payment Solutions Full time

**Heard of us?**

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable **mobility**, **connectivity** and **technology** solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

As an insurance broker which specialises in motor fleets throughout the UK, we are expanding our claims team at our HQ situated in Sheffield and are looking for a Claims Handler to join our team. Do you have experience working in the Insurance industry in a claims handler role? If so then we want to hear from you

**Your responsibilities day to day will be**
- Manage an end to end caseload comprising of Motor Fleet, Commercial, Home, EL & PL claims.
- Creating new claims files and claim entries + updating claims payments
- Liaise with and advise customers on claims procedures
- Liaise with clients, Insurers and repairers where necessary to progress claim
- Making written records of all conversations with customers and/or insurers, or other relevant business contacts in accordance with the firm’s procedures manual
- Produce and present reports as and when required by clients, Account Executives, insurers or colleagues
- Meet with and support Account Executives at meetings with clients and/or Insurers.

**What do we expect of you?**
- Knowledge of FCA rules and guidelines relating to commercial/private customers
- Knowledge of general insurance and its underlying legal principles
- Minimum of 2 years claims handling experience preferably within an Insurer
- Willingness to continue to develop knowledge of insurance, claims and related issues through formal and informal learning both internal to the firm and externally

**What can you expect of us?**
- A friendly culture that mirrors our proposition to our customers.
- A fast-growing organisation that defines itself as being agile and innovative
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

And of course, you will be compensated competitively with a good range of core benefits.

**Still curious?**

claims handler, commercial claims, fleet claims, insurance claims, broker claims

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