Claims Handler

2 weeks ago


Sheffield, United Kingdom CRA Consulting Full time

**Claims Handler - Debt Claims**:

- Location- Sheffield- Discipline:
- Legal- Job type:
- Permanent- Salary:
- ££21000 - £25000 per annum- Contact name:
- Adam Perry- Job ref:
- BBBH15035_1684771765- Published:
- about 1 hour agoClaims Handler - Debt Claims
Sheffield (hybrid working)
£21,000 to £25,000 Salary Bracket
Full Time, Permanent
Who we are:
CRA Consulting are a specialist legal recruiter, operating across the UK. CRA works in partnership with reputable law firms with either local, regional, national or international presence. We recruit at all levels from board, director and partnership level through to support staff.

About the business:
Our client are an established legal practice who are long-standing member of the Sheffield business community. Due to an expanding dispute resolution department, the firm are keen to hire an experienced legal assistant / paralegal to join the team, in order to service varied debt recovery matters.
Role responsibilities:

- Sending letters before action, drafting and issuing County Court Proceedings, conducting litigation including compiling and preparing evidence for hearings and enforcing County Court Judgments in compliance with Pre-Action Protocols, Civil Procedure Rules and the Company's internal procedures.
- You will deliver excellent levels of client service though the timely progression of cases and excellent technical and legal knowledge.
- You will be responsible for ensuring cases meet prescribed service level agreements. In addition, you will be focussed on achieving individual targets (file progression/shelf-life targets).
- You will Utilise the Company's in-house bespoke case management system in accordance with the Company's protocols ensuring that all relevant fields are completed so that accurate MI/reports can be generated
- You will also be responsible for ensuring that any complaints or other complex issues or Multi Track claims are referred to the fee earner or Manager as quickly as possible.

You may be required to perform any other duties and to work in any other areas as requested by the Company, if necessary, which may include other offices and those of clients.
Who are we looking for:

- Ideally a minimum of 1 years' experience in a debt management department, preferably having issued court proceedings before
- Strong, confident communicator who can successfully establish excellent working relationships with clients and external third parties
- Excellent client care skills along with excellent written and communication skills
- Keen to develop your knowledge and skills and have the motivation to assist on more complex dispute resolution matters
- Excellent time management and organisational skills, with a proven track record in meeting deadlines
- Highly organised and thorough with an ability to prioritise workload and take decisions commensurate to the role
- Expected to draft own documents in a timely manner

What we can offer you:

- Monday to Friday - Office Hours - 9.00am - 5.00pm
- Industry leading training
- Opportunities for you to progress and develop further
- Healthcare cash plan
- Pension Scheme
- Death in service
- Free Parking
- Free Costco Card
- Free Fruit Daily
- On-site subsidised canteen
- Death in service
- Employee Assistance Programme
- Annual Summer and Christmas Parties
- Team bonding events
- Award Events
- Dress down Fridays

To apply, you will be required to meet the following criteria:

- Previous experience, working as a Paralegal or Legal Assistant
- Previous experience in debt recovery or civil litigation preferred

How to apply:

Additional Information:


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