Benefit Assessment Officer
5 months ago
303341-9360-2499 12.4
Benefit Assessment Officer
Lewisham
Contract
£20.59 per hour
Our client is looking for an experienced Benefit Assessment Officer.
Summary of Responsibilities and Personal Duties:
1. Ensure benefit claims are processed efficiently and effectively and in accordance with regulations and agreed procedures including awards of discretionary housing payments.
2. Deal with enquiries promptly in writing, by telephone call or on-line.
3. Provide effective advice including budgetary support to customers to ensure awareness of welfare reform and prevention of homelessness.
4. Maintain spreadsheets and databases and prepare statistics as required
5. Ensure overpayments are correctly identified and classified for subsidy purposes and action is taken in accordance with agreed procedures.
6. Respond to enquiries from all external bodies including Lewisham Homes, DWP, Housing Needs and Housing Associations.
7. Process system output and reports as required.
8. Prepare casework for The Appeals Service.
9. Maintain a working knowledge of all relevant legislation, procedures and technology and welfare support provision including employment schemes and training opportunities.
10. Represent the council at court or The Appeals Service as necessary.
11. Adhere to and promote the council’s core values.
12. Promote and implement the council’s Equal Opportunities Policies.
13. Take positive action to promote the take up of benefits where appropriate and help to participate in outreach work eg customer surgeries.
14. Liaise with all sections of the Customer Services Directorate and other relevant departments of the council. Have contact with elected Members as required.
15. Have an understanding of and commitment to the council’s Health and Safety Policy and promote and implement the Council’s Equalities and Diversity Policies.
16. Ensure all necessary action is taken to deliver and administer services efficiently and effectively.
17. Carry out other duties as required within the scope of the post.
18. On occasion work in other areas of the Division as required.
Excellent written and verbal communication skills S
Excellent computer skills to ensure that benefit claims are updated accurately
Good time management skills
Ability to conduct home visits, telephone, or face to face contact to provide welfare advice and support S
Ability to process benefit claims accurately in the office, during face to face interview or through telephone calls. S
Experience
Experience of assessing housing and council tax benefit claims within a benefits environment
Experience of dealing with customers enquiries by letter, telephone or in person
Experience of working accurately under pressure to targets and timescales
Experience of dealing with challenging customers
Experience of dealing with customer enquiries and complaints to a satisfactory conclusion
Experience of explaining and resolving complex or difficult enquiries in a straightforward way
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients
are an equal opportunities employer.
-
Benefits Assessment Officer
5 months ago
London, United Kingdom Colbern Limited Full time827777-5096-2494 8.4 Benefits Assessment Officer Waltham Forest, Walthamstow Contract £18.50 per hour Our client is looking for an experienced Benefits Assessment Officer. Full time posts on the Adult Social Care Financial Assessment Team. The role includes carrying out adult social care financial assessments to ascertain how much someone can contribute...
-
Benefits Assessment Officer
5 months ago
London, United Kingdom ZR Recruits Ltd Full timeAs a Benefits Assessment Officer, you will play a crucial role in assisting with the administration and assessment of service users. **Responsibilities**: - Adult social care financial assessments - Gather financial details and expenditure - Dealing with queries in writing and over the ‘phone, liaising with several departments within the Local Authority...
-
Benefits Assessment Officer
5 months ago
East London, United Kingdom Pertemps Network Group Full time**Benefits Assessment Officer**: - V85101995**£23 Per Hour** - Full Time**Temporary** **East London, Greater London** **Public Sector And Council** **Job Description**: **Role Purpose** This is for 2 x full time posts on the Adult Financial Assessment Team. - **Responsibilities** - The role includes carrying out adult social care financial assessments...
-
Benefits Assessment Officer
5 months ago
London, United Kingdom iWork Recruitment Limited Full timeContract to start on 22-04-24 until 19-07-24 with a possible extension. **Experience in carrying out adult social care financial assessments Or Housing Benefit officers with a broad experience of giving advice in Welfare Benefits.** **Experience in dealing with review requests, complaints and queries** **Good verbal and written communication...
-
Benefits Assessment Officer
5 months ago
London, United Kingdom Fox Morris Group Full time**Benefits Assessment Officer - London Borough of Waltham Forest** **3 - 6+ Month Ongoing Contract** **Rate - Negotiable - Please send your CV with the rate of pay you require!** **Essentials**: - Experience of using Academy EV and a document management system essential. **Job Role**: - Assess entitlement to Housing Benefit and Council Tax Support. -...
-
Benefit Assessment Officer
7 months ago
London, United Kingdom Akton Recruitment Full time**Benefit Assessment Officer** **Lewisham - Hyrbid **Job Role** Ensure benefit claims are processed efficiently and effectively and in accordance with regulations and agreed procedures including awards of discretionary housing payments. Deal with enquiries promptly in writing, by telephone call or on-line. Provide effective advice including budgetary...
-
Benefits Assessment Officer
5 months ago
London, United Kingdom Veesupportservices Ltd Full time36hrs This is for 2 x full time posts on the Adult Social Care Financial Assessment Team. The role includes carrying out adult social care financial assessments to ascertain how much someone can contribute towards their care, gather financial details and expenditure, dealing with queries in writing and over the ‘phone, liaising with several departments...
-
Education Advisor Assessment Insights
5 months ago
London, United Kingdom GL Assessment Full time**Renaissance Global, we have a new exciting vacancy for Education Advisor!** **Company Description** Renaissance® is a leading provider of assessment technology to primary and secondary schools. Renaissance products promote success amongst students of all ages and abilities through personalised assessment and practice in reading and maths. Our software...
-
Housing Benefit Assessment Officer
5 months ago
London, United Kingdom Eden Brown Synergy Full timePosition: Assessment/Senior Assessment Officer Directorate: Customer and Digital Services Department: Customer Access Grade: Sc6/SO1 Reports to: Team Leader Staffing Responsibility: None Job Purpose: Are you passionate about helping customers navigate complex benefit systems and ensure they receive the support they need? If so, we have a rewarding...
-
Benefits Assessment Officer
6 months ago
London, United Kingdom iWork Recruitment Limited Full timeContract to start on 05-02-24 until 05-04-24 with a possible extension. **Housing Benefit Overpayment Officer.** **Experience of Capita calculation system essential.** **Experience of Comino document management system preferred.** **Skills** Confident in presenting to internal and external groups**.** Fully competent in working with Microsoft...
-
Benefits Assessment Officer
5 months ago
London, United Kingdom Business Smart Solutions Full timeBusiness Smart Solutions is seeking 7 experienced Housing Benefit / Council Tax Support Officers for our client in North-West London. The contract is available on a hybrid basis. 1 day to be worked from the offices in Wembley, the rest can be worked from home. **Requirements**: - A minimum of 3 years experience of all HB/CTR assessments - Knowledge of the...
-
Benefits Assessment Officer
6 months ago
London, United Kingdom Omega Recruitment Group Full time**Job Title: Benefits Assessment Officer** **Contract type**:Temporary 3-6-months+ (job assignments are often, extended by clients on a longer-term basis). **Sector**:Local Government **Department : Adult Social Care Financial Assessment Team** **Location: Waltham Forest** **Start Date: ASAP** **Hours Per Week**:Full-time position, 36 hrs **Start...
-
Benefits Assessment Officer
5 months ago
London, United Kingdom Omega Recruitment Group Full time**Job Title: Benefits Assessment Officer** **Contract type**:Temporary 6-months+ (job assignments are often, extended by clients on a longer-term basis). **Sector**:Local Government **Department**: **Location: Waltham Forest** **Start Date: ASAP** **Hours Per Week**:Full-time position **Start Time**:9:00 AM **End Time**:17:00 PM **PAYE Rate**:£20.73...
-
Housing Benefit Assessment Experts
4 weeks ago
London, Greater London, United Kingdom Novax Recruitment Full timeHiring for Housing Benefit Assessment OfficersWe are seeking a Housing Benefit Assessment Officer to work with us on a contract basis. The ideal candidate will have experience in assessing claims for Housing Benefit and Council Tax Support.Key Responsibilities:Assess applications, statements, and evidence for accuracy and calculate entitlement in accordance...
-
Financial Assessments Officer
2 months ago
North West London, United Kingdom CV-Library Full timeResponsibilities One of a team undertaking complex financial assessments, recovering overpaid benefits and the prevention and detection of fraud in accordance with Government Regulation and guidance and in full compliance with Council guidelines, policies and procedures. Be proactive in maintaining up to date knowledge of regulations and...
-
Financial Assessments Officer
2 months ago
North West London, United Kingdom Vox Network Consultants Full timeResponsibilities One of a team undertaking complex financial assessments, recovering overpaid benefits and the prevention and detection of fraud in accordance with Government Regulation and guidance and in full compliance with Council guidelines, policies and procedures.Be proactive in maintaining up to date knowledge of regulations and guidance...
-
Housing Benefit Assessment Officer
5 months ago
London, United Kingdom GCS Recruitment Specialists Ltd Full timeJob Title: Revenue & Benefits Assessment Officer Full time Permanent & Hybrid working Location: Lewisham, SE26 **Salary**: £35 - £37K Hours: 37.5 hours/week The Company is striving to become a values-driven enterprise. Service to humanity for the betterment of the community and the advancement of society is at the heart of their purpose. They take a...
-
Assessment Officer
6 months ago
London, United Kingdom iWork Recruitment Limited Full timeContract to start on 18-09-23 until 31-01-24 with a possible extension. **Skills** Relevant Housing Benefit Assessing Experience Organisational skills able to work to tight deadlines Proficient in Microsoft office programs Accurately assess entitlement to housing benefits and other forms of assistance including council tax support by maintaining an...
-
Benefit Assessment Expert
7 days ago
London, Greater London, United Kingdom Hatched Recruitment Group Full time**Job Description:** Benefit Assessment Expert**Estimated Salary:** £28,000 per annumWe are currently recruiting for an experienced Benefit Assessment Expert to join our team at Hatched Recruitment Group. The successful candidate will be responsible for assessing entitlement for Housing Benefit, Council Tax Support, and discretionary funds.Main...
-
Financial Assessment and Benefits Advisor
5 days ago
London Borough of Harrow, United Kingdom Service Care Solutions Ltd Full time**About the Role:**This position offers an exciting opportunity to work as a Financial Assessment and Benefits Advisor with Service Care Solutions Ltd in Harrow.The ideal candidate will possess strong knowledge of Housing Benefit legislation, solid experience in financial assessments, and excellent communication skills.**Key Tasks and...