Case Administrator

2 weeks ago

Cardiff, United Kingdom HM Prison & Probation Service Full time

**Details**:
**Reference number**:

- 267693**Salary**:

- £19,087 - £23,182**Job grade**:

- Other- NPS Pay Band 2 National**Contract type**:

- Permanent**Type of role**:

- Operational Delivery**Working pattern**:

- Full-time**Number of jobs available**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at HM PRISON CARDIFF CARDIFF, CF24 0UG, HM Prison Parc, CF35 6ARAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**_ Preventing victims by changing lives_**:

- HMPPS in Wales works in an integrated way to keep communities in Wales safer and to give the men and women we work with the opportunity to change their lives. We commission and provide offender management services in the community and in custody to deliver the orders of the courts and support rehabilitation. Our aim is to deliver outstanding, seamless offender management services in Wales that protect the public, reduce reoffending, deliver value for money and support our partners._

**_The Welsh Language Scheme_**:

- Welsh Language skills for this post are desirable._

**_ HMPPS_**_ yng Nghymru:_**

**_ Atal pobl rhag dod yn ddioddefwyr trwy newid bywydau_**:

- Mae _HMPPS_ yng Nghymru yn gweithio mewn ffordd integredig i gadw cymunedau yng Nghymru yn fwy diogel, a rhoi cyfle i’r dynion a’r merched hynny rydym yn gweithio â hwy i newid eu bywydau._ _Rydym yn comisiynu a darparu gwasanaethau rheoli troseddwyr yn y gymuned a’r carchar i weithredu gorchmynion y llysoedd a chefnogi adsefydlu._ _Ein nod yw darparu gwasanaethau rheoli troseddwyr ardderchog ac esmwyth yng Nghymru sy’n gwarchod y cyhoedd, lleihau aildroseddu, cynnig gwerth am arian a chefnogi ein partneriaid._

**_ Y Cynllun Iaith Gymraeg_**:

- Mae sgiliau iaith Gymraeg yn ddymunol ar gyfer y swydd hon._

gael rhagor o wybodaeth am sut rydym yn hyrwyddo amrywiaeth a chynhwysiant yn y gweithle.

**Overview of the job**

This is an administrative job within the National Probation Service.

**Summary**

The jobholder will provide administrative support within the National Probation Service (NPS), ensuring that staff and service users are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.

In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

This role may involve some out of hours work.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
- Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
- Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
- Provide cover for an effective and efficient reception and telephone enquiry service
- Act as single point of contact within unit for specialist area of work as required
- Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
- Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
- Carry out enforcement administration as required.
- Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
- Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
- Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.
- Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
- Undertake specific Visor administration tasks in accordance with the procedures
- Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and, distributing notes/minutes and action points
- Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
- Provide cover within the unit and to other units within the LDU and Division

  • Case Administrator

    4 weeks ago

    Cardiff, United Kingdom Brook Street Full time

    An exciting opportunity has become available for a government department in the Cardiff area. There may be an opportunity for working from home for 2 days once fully trained. Temporary contract initially for 2 months with a view to extendMonday - Friday - Office Hours May be required to work until 7pm once a week to cover reception 37hrs per week Pay rate...

  • Case Administrator

    4 weeks ago

    Cardiff, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 265408**Salary**: - £19,087 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This...

  • Case Worker

    1 week ago

    Cardiff, United Kingdom Human Resourcing Limited Full time

    Two positions available Post 1 - Case worker Full time - South Wales £26,000 Post 2 - Case worker Part time - North Wales 24 hours a week pro rata £26,000 Ymlaen are the Branch of Unison that support our members in the Third sector. Our membership is largely in the care sector with members in care settings and Housing associations with the majority of...

  • Property Administrator

    7 days ago

    Cardiff, United Kingdom Bank of Wales Full time

    **Property Administrator / Case Handler (Help to Buy)** **Cardiff / Wrexham** **£22,250** Customer-focused with strong experience in an administrative role, you will be a confident and approachable, with a genuine interest in people and the ability to always provide exceptional service. IT literate, you will have proven experience of using...

  • Assessment and Student Cases Officer

    4 weeks ago

    Cardiff, United Kingdom Cardiff University Full time

    **Advert** **Assessment and Student Cases Officer** **School of Healthcare Sciences** Are you seeking an exciting opportunity to work with a dynamic and customer-focussed team with enhancing the student experience as a key motivator? We are looking to appoint an enthusiastic and self-motivated individual to join our Assessment and Student Cases team. The...

  • Payroll Administrator

    5 days ago

    Cardiff, Cardiff, United Kingdom Portfolio Payroll Limited Full time

    Our client, a leading Bureau are looking to hire a Payroll Administrator on a 4-month FTC. They are looking for a payroll professional who can start immediately to join their growing team.You'll be acting as first line support for all payroll queries, making sure that they are resolved in a timely manner and recorded accurately on the system.The role will...

  • System Administrator

    2 weeks ago

    Cardiff, United Kingdom Meridian Business Support Limited Full time

    We have an exciting position available to join one of our clients as aSystem Administrator on a temporary basis.We are seeking a dynamic, enthusiastic, and confident individual to join a small team in providing support as a single point of contact for users of the CareFirst system within Childrens Services. CareFirst is the case management system utilised by...

  • System Administrator

    3 weeks ago

    Cardiff, United Kingdom Meridian Business Support Limited Full time

    We have an exciting position available to join one of our clients as aSystem Administrator on a temporary basis.We are seeking a dynamic, enthusiastic, and confident individual to join a small team in providing support as a single point of contact for users of the CareFirst system within Childrens Services. CareFirst is the case management system utilised by...

  • Data Administrator

    4 weeks ago

    Cardiff, United Kingdom Love Success Plc Full time

    **Data Administrator**: - Job Reference: CLCARD - Date Posted: 15 May 2023 - Recruiter: Love Success plc - Location: Cardiff - Salary: £11.00 to £105 Per Day - Sector: Administrator/ Office Assistant/ Data Entry - Job Type: Temporary - Duration: 6 months - Work Hours: Full Time Starting immediately for 6 months, you will be liaising with team members...

  • Data Administrator

    4 weeks ago

    Cardiff, United Kingdom Love Success Plc Full time

    **Data Administrator**: - Job Reference: CLCARD - Date Posted: 21 February 2023 - Recruiter: Love Success plc - Location: Cardiff - Salary: £11.00 Per Hour - Sector: Administrator/ Office Assistant/ Data Entry - Job Type: Temporary - Duration: 6 months - Work Hours: Full Time Starting immediately for 4 months, you will be liaising with team members from...

  • System Administrator in Cardiff

    2 weeks ago

    Cardiff, United Kingdom Meridian Business Support Limited Full time

    We have an exciting position available to join one of our clients as aSystem Administrator on a temporary basis.We are seeking a dynamic, enthusiastic, and confident individual to join a small team in providing support as a single point of contact for users of the CareFirst system within Childrens Services. CareFirst is the case management system utilised by...

  • Data Administrator

    4 weeks ago

    Cardiff, United Kingdom Love Success Recruitment Full time

    Starting immediately for 4 months, you will be liaising with team members from other departments as well as clients. You will have a high attention to detail, excellent administration and customer service skills, and good knowledge of Microsoft Excel. As a Data Administrator your role will be to collate and enter client information accurately and...

  • Ifa Administrator

    4 weeks ago

    Cardiff, United Kingdom Hugh James Full time

    **Background** Our Independent Financial Advisers work alongside Hugh James lawyers, which mean clients benefit from the experience of a UK top 100 law firm that’s over 50 years old. Our independent financial advisers provide bespoke solutions on all aspects of financial planning for both private and corporate clients including but not limited to,...

  • HR Administrator

    4 weeks ago

    Cardiff, United Kingdom Hugh James Full time

    An opportunity has arisen within the Human Resources department for a full time Administrator to join their team based in Cardiff. The role will involve providing administration support to the HR team, being the first point of contact for both telephone and direct enquiries. Duties will include: **Undertaking a range of administration tasks**: - Answering...

  • System Administrator

    3 weeks ago

    Cardiff, Wales, United Kingdom Meridian Business Support Limited Full time

    We have an exciting position available to join one of our clients as aSystem Administrator on a temporary basis.We are seeking a dynamic, enthusiastic, and confident individual to join a small team in providing support as a single point of contact for users of the CareFirst system within Childrens Services. CareFirst is the case management system utilised by...

  • Senior Insolvency Administrator in Cardiff

    4 weeks ago

    Cardiff, United Kingdom Stonebridge Executive Search Full time

    Stonebridge are currently recruiting an Senior Insolvency Administrator based in Cardiff for one of the UKs top boutiques. We are currently working with a global network accountancy firms. They are looking for candidates who have focussed on insolvency and have a mixture of skills in at least one of the following areas: Liquidations, Administrations,...

  • Senior Insolvency Administrator in Cardiff

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Stonebridge Executive Search Full time

    Stonebridge are currently recruiting an Senior Insolvency Administrator based in Cardiff for one of the UKs top boutiques. We are currently working with a global network accountancy firms. They are looking for candidates who have focussed on insolvency and have a mixture of skills in at least one of the following areas: Liquidations, Administrations, CVA's...

  • Quality Administrator

    1 week ago

    Cardiff, United Kingdom Hugh James Full time

    **Background** Hugh James, a highly ranked top 100 law firm based in the centre of Cardiff, is currently looking to recruit a Quality Administrator to join their Quality & Risk Department. **The role** - Maintaining audit records - Assisting the Quality Manager in preparing audit documentation for external audits - Maintaining the firm’s complaint...

  • Part-time Administration Assistant

    7 days ago

    Cardiff, United Kingdom NLS Solicitors Full time

    NLS Solicitors is a law firm specialising in providing immigration advice, with offices based in Cardiff, Swansea and Newport. Our strong commitment to excellent customer service and honest immigration advice means that clients return to us time and again. We are looking for a Part - Time Administration Assistant to join our team in Cardiff on a Wednesday,...

  • Administration Lead

    4 weeks ago

    Cardiff, United Kingdom NHS Wales Shared Services Partnership Full time

    Are you the dynamic and friendly colleague we are looking for as our Administration Lead? The Welsh Risk Pool is the indemnifier for Welsh Health Bodies and the role involves support the learning from claims & redress cases programme, reimbursement programme, periodical payments management programme and secretariat for a variety of improvement...