Credit Control Team Lead
7 months ago
**West Midlands**:
**Job Ref**
**VFDIF0401/SB**
**Location**
**West Midlands**
- Credit Control Team Lead
- Birmingham, West Midlands
- We are Centrick. Founded in 2005, we are a group of businesses dedicated to all things of residential property, with a national presence. Not only do we provide building & estate management services for developments of all sizes, we also cover all aspects of sales & lettings across the UK, servicing overseas clients too. And what’s more, we even have a separate team focused exclusively on providing soft services such as cleaning, caretaking and maintenance to residential and commercial sites.
- Our HQ is based in Birmingham city centre which houses many of our front-line teams as well as our support functions including marketing, finance and people. Every day we set out to achieve our vision: to make customer’s lives better, the Centrick way.
- We are now seeking a Credit Control Team Lead, known internally as the Rent Collections Manager, to join us on a full-time, permanent basis.
- So, who are we looking for?
- You will be proactive in managing our team to success, identifying issues and solving them. An effective delegator, you will coach team members to smash their targets and thrive in a fast paced, fluid environment.
- Proficient in IT and with a great working knowledge of MS packages, you will offer experience of working in the lettings industry, in client accounting and preparing management accounts, and reporting for senior management.
- You will be ARLA / PropertyMark qualified, and will have achieved at least an AAT Level 3.
- And what will you be doing?
- As a Credit Control Team Lead, you will oversee our credit control team’s performance.
- Maintaining a first class client experience and our relationship between landlords and contractors, you will train your team members and motivate them to hit their targets.
- You will ensure compliance with rules and regulations, have monthly catch-ups with the team members in regards to their performance and KPIs, and support the Asset Management team with a variety of reporting processes.
- What’s in it for you?
- We’ve fostered a values driven, inclusive environment for our people so that they enjoy coming to work every day. Not only will you have access to all of the below rewards & benefits but you’ll enjoy access to Centrick Academy, our learning platform, as well as having the opportunity to undertake industry qualifications and further your professional development.- Competitive salary
- 25 days' holiday plus bank holidays (rising with service)
- Pension with employer contributions (rising with service)
- Perkbox benefits, including free weekly coffees, birthday boxes, online and high street shopping discounts
- Workplace Nursery Benefit
- One CSR day per year
This is a terrific opportunity for an individual with experience in a lettings agency, and in client accounting and preparing management accounts, to join our innovative company.
- At Centrick, we’ll prioritise your learning and development and we’ll give you all the support you need to thrive. You’ll have the chance to enhance your skills and grow professionally, allowing you to grow your career exactly as you wishOther organisations may call this role Credit Control Supervisor, Senior Credit Controller, Credit Control Clerk, Accounts Clerk, Senior Accountant, Credit Control Executive, or Finance Clerk.-
**Function**
**Lettings**
**Status**
**Full Time**
**Type**
**Permanent
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