3rd Line Engineer
4 weeks ago
Job Title: 3rd Line Engineer
Location: Peterborough
**Salary**: £30,000 - £38,000
Contract Type: Permanent
The COMPANY
Our client is a renowned IT services provider. They have been established for over 25 years and have a user base of over 3000. They offer managed services packages to fulfil a wide range of service level requirements.
The ROLE
*The role is a 50/50 hybrid (work from home) position.
*You will be working around the Peterborough area.
*Install, upgrade and support IT systems.
*Review escalated Incidents and Requests within service level agreements.
*Complete scheduled works as required and within the agreed customer timeframe.
The CANDIDATE
*Minimum of 4 years, (continual and current), experience in a senior IT support role.
*You must have extensive knowledge of the following technologies:
- Windows desktop and server systems,
- Virtualisation / Backup products,
*Industry certifications eg: Microsoft
*Excellent communication skills, both verbal and written
*You will need a full, clean, UK driver's license.
This role is commutable from:
Peterborough
Stamford
Corby
Oakham
Bourne
Spalding
March
Huntingdon
ALTERNATIVE JOB TITLES: IT Helpdesk, 1st Line Support, 2nd Line Support, IT Support, Help Desk Technician, IT Helpdesk Support, Helpdesk Analyst, First Line Support, Second Line Support
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