Facilities Services Assistant

5 months ago

Taunton, United Kingdom Clarke Willmott Full time

**Vacancy details**:
We are seeking a Facilities Services Assistant to join our Facilities Management Team in Taunton. In this varied role you will be splitting your time between facilities management and front of house duties.

**Role**:Facilities Services Assistant
**Location**:Taunton
**Hours**:Full-time (37.5hrs)
**Term**:Permanent
**Vacancy Reference**:1210-BTN

**Who we are**:
You’ll be joining a national law firm that enjoys a strong reputation, made possible by our exceptional people - each chosen for their industry knowledge and passion for their field. We want to help you to reach your full potential, love the work you do and deliver the best results for your clients. It’s our goal to make you feel great about working with us, and we work hard to cultivate a culture that makes it easy for you to stay with us for many years.

We work flexibly and you’ll be empowered to work where you do your best work, balancing your individual needs with the need for us to engage as teams and deliver excellent client service.

This role will be based from our Taunton Office.

**Day to day, you’ll be successful in this role by**:
Our Facilities Management team provides crucial support to staff in the Taunton office. This role will see you doing a mix of facilities tasks, as well as front of house duties. You will be joining a team of 17 and reporting directly to the Facilities Services Team Leader.

On a day to day basis you will be carrying out a number of responsibilities which range from but are not limited to:

- Reprographic and general/ad hoc administration duties (scanning, photocopying, printing, CD copying, stationery stock review and ordering)
- Sorting incoming and outgoing post within the specified time frames
- MFD/printer management (replacement of toner cartridges and attending to faults/paper jams)
- Post room duties, including arranging couriers
- Reviewing and ordering stationery stock
- Providing excellent customer service to our visitors, performing all operations requested by the customer
- Efficiently and promptly answering telephone calls
- Arranging hospitality for meetings and setting up meeting rooms
- Assisting with events, booking hotels and train tickets
- Adhering to the businesses practices, policies and process guides

It is an integral part of this role that you comply with information security and all firm policies and procedures.
**This role is right for you if**:
You should be proactive and flexible in working both individually and as part of a team, with mínimal supervision, and be able to prioritise a number of different projects effectively.
As part of the Facilities Team you will need brilliant attention to detail and have health and safety at the forefront of your mind, working to health and safety guidelines under the supervision of the Facilities Services Team Leader.

Communication will be one of your strong points, both written and verbal, and you will be enthusiastic about delivering excellent quality service to our fee earners.
We expect you to be able to use your initiative, and be a forward-planner, anticipating your colleagues’ needs in advance wherever possible.

You will have good knowledge or Microsoft Word, Excel and Adobe Reader as well as basic IT skills in order to navigate yourself around our document management system.

Hours are 37.5 a week working Monday to Friday, on a fortnightly rota between the hours of 8:00am - 6:00pm, 7.5 hours a day.

**What we can offer you**:
A career at Clarke Willmott will feel different to other law firms. We thrive on our individual differences and diversity because as a team, we are united by our shared values and mutual respect. Working with us you will feel empowered, valued and free to be yourself in a safe and supportive environment.

Our mission is to help you realise your full potential whilst maintaining a positive work-life balance. We provide a comprehensive learning and development programme and a range of wellbeing initiatives to support your career journey.

There’s no doubt we expect the best from our people and even the occasional extra mile. In return, your dedication and commitment to the continued success of the firm will be rewarded with a comprehensive range of flexible benefits.

Listen to what a few members of our team have to say about what life here at Clarke Willmott is really like, to see if it’s the right fit for you.

**Apply**:
As a firm we are committed to protecting the privacy and security of your personal information. Our recruitment privacy notice details how information is collected, processed and how long it is retained for.

**Talk to our recruitment team**:
**Rachel Morris**
Recruitment Advisor
0345 209 1600

**Rebecca Cook**
Recruitment Advisor
0345 209 1436

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