Medical Administrator/ Document Navigator
6 months ago
**Secretarial**
Deal with patient queries on the telephone, e.g., regarding referrals and appointments.
Booking of patient transport where requested.
Liaise with other staff in the Practice, and with hospital Secretaries / Consultants on behalf of patients.
Action messages and information for clinical staff as appropriate.
Action tasks from Doctors and staff where appropriate.
Sending clinical information to patients, community services and hospitals as requested
Work at any of our sites as requested.
Provide cover for other secretarial staff during periods of sickness and annual leave.
Use photocopier, franking machine and other Practice equipment as required.
Attend staff meetings, training and other meetings as considered necessary.
Undertake any other duties as requested by the Senior Medical Secretary or Operations Manager commensurate with the responsibilities of the post.
Process EMIS documents with OOH and discharge summary details for patients.
Work at any of our sites as requested.
Provide cover for other secretarial staff during periods of sickness and annual leave.
**Administration**
Scan all incoming correspondence into the patient’s records in a timely and accurate manner.
Maintain scanning efficiency and organisation of scanning.
Ad hoc administrative duties as delegated by your line manager or the Practice Manager
Examine clinical records for missing information.
Assign industry recognised codes.
Ensure clinical coding guidelines are complied with and all clinical codes are current.
Collaborate with clinical colleagues and other healthcare professionals to ensure information accuracy.
Code and file medical records, letters, reports etc using Docman or a similar system.
Ensure security and confidentiality of patient information is always maintained and that the practice conforms to the requirements of the Data Protection Act and Caldicott guidelines.
Communicate all urgent problems to the Administration Manager as quickly as possible including any relevant information.
Scan all incoming correspondence into the patient’s records in a timely and accurate manner.
Maintain scanning efficiency and organisation of scanning.
Ad hoc administrative duties as delegated by your line manager or the Practice Manager.
Ability to commute/relocate:
- Tring: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
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