Trading Standards Officer

6 months ago

Wallasey, United Kingdom Bridge of Hope Full time

**Wirral Council**: Job Role Descriptor

**Job Role**:
Trading Standards Officer

**Service**:
Safer Wirral Services

**Reports to**:
Team Leader Trading Standards

**No. of Subordinates**:
None
HR USE ONLY

**Job Role Ref**:
REG

**Job Family**:
Regulation

**Grade**:
PO4
JOB ROLE PURPOSE
Carry out criminal compliance enforcement activities across the regulatory service functions.
Within a generic team carry out inspections, surveys and investigations into complex and serious breaches of trading standards legislation. Identify legal contraventions and select, recommend and execute appropriate enforcement activity based on assessed risk. The post holder will have sole responsibility for undertaking this work and the duties will include presenting solutions to bring a resolution to complex issues.
KEY TASKS
1. Undertake and/or supervise complex projects involving a range of stakeholders, aimed at securing business compliance with all Trading Standards legislation
2. Prepare reports, undertake correspondence, conduct interviews, brief the Council Solicitor, and when necessary, give evidence in Court.
3. Enforce all relevant legislation utilising a full range of enforcement powers from an informal educative approach to formal legal proceedings as laid down in the Division’s Enforcement Policy.
4. Significant participation in project teams to deliver local and national health promotion initiatives
5. Monitor performance and quality standards and ensure that Trading Standards work complies with policy and procedures and the standards required in (the local service level management agreement and in the sub-regional partnership agreement).
6. Research, review, develop, consult on and implement policy and procedures for Trading Standards to help the Council to achieve its objectives in relation to Trading Standards, Including, production of management reports to identify changes and trends.
7. Maintain an up-to-date knowledge in relation to relevant Government initiatives, guidance, changes in legislation and good practice
8. Work with other Council departments and external voluntary and statutory bodies to identify any issues that require intervention through Trading Standards
9. Ensure that management information is produced and verified to enable accurate management reports including statutory returns and statistics to be provided on time
KEY RESPONSIBILITIES
People
Contribute to the management of the Service by supervising, training, mentoring and monitoring the work of less experienced colleagues, checking their work, providing specialist advice and guidance as necessary.
Demonstrate by example continuous improvement and high quality service provision.
Participate in initiatives and consistency exercises to monitor the work of peers to ensure that Officers within Trading Standards enforce the law consistently and uniformly.
Give new business advice to members of the public and commercial undertakings within Wirral.
Respond to complaints and enquiries from Councillors, MPs, Senior Managers, members of the public and our business partners
Work with other Council Departments / Teams to establish partnership working
Provide presentations and training to Council Staff from other Sections and Departments as well as outside agencies to inform about the work of Trading Standards.
Deal with Business owners who are discontent with outcomes and where personal and political pressure is placed upon them to respond to issues, this will be through face to face contact at public meetings, written and verbal communication.
Ensure the well-being of Wirral residents by providing an expertise role working to meet local needs in terms of accessing good quality Trading Standards advice and information
Use persuasive skills and have the ability to change people’s behaviour when dealing with high level and complex negotiations
Financial
Contribute and support the Senior Manager in establishing fees and costs for the operation of work undertaken by Trading Standards.
Provide the Senior Manager with options and assessments on operational impact/risks of service planning changes along with council and partner agency savings as required
Strategic
Assist with the interpretation and implementation of new legislation or government statutory guidance on the work of Trading Standards.
Assist with the develop and implementation of Council policy’s allocation policy and associated procedures, review procedures, contribute to the development of policy formulation and provide technical assurance ensuring compliance with best practice, legislation and Council policy frameworks following new legislation and guidance and /or at specified policy review periods.
Contribute to broader service strategy and ensure it is effectively translated into service plans and operational performance
Identify change, trends, and emerging initiatives in the service and related areas in order to contribute to shaping broader service policy plans and best practic

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