Night Support Worker

7 months ago

South Croydon, United Kingdom Christ the King Residential Care Homes Ltd Full time

Christ the King Residential Care Homes are looking to hire a Support Worker.

**DUTIES AND RESPONSIBILITIES**:
**Service Users**:

- To support challenging behaviours, safely and supportively, by using the skills and approved approaches learnt through training; promoting positive behaviour management.
- To undertake the assessment of the individual resident prior to admission, and from this to draw up their service plan/ programme of activity in conjunction with Senior Staff and other significant people.
- To participate in the allocation of places on the grounds of compatibility and resource implication.
- To participate in the reviewing, reassessing and changing of the service plan to ensure that it is up-to-date and in line with the individual needs.
- To be responsible for the implementation and recording of individual service plans.
- To offer individual support when necessary and refer to a senior member of staff if specialist support for the person is required.
- To support the individual in maintaining contact with their friends and family by telephone, letter and visits.
- To participate in the training of service users to enable them to develop new skills and to develop training opportunities to ensure skill development.
- To be responsible for communicating to all service users the information on their individual service contracts, the quality measurements and clear guidelines on how they might access the complaints procedure.
- To promote good relationships and communication with people who use the service and staff alongside acting as advocates for service users.

**Staff**:

- To attend work reliably and punctually.
- To work in partnership with people who use the service, colleagues, support services, families and all other stakeholders to ensure the best possible outcome for the people who use the service.
- To participate in the staff appraisal programme.
- To manage the appropriate delegation of work and monitor the quality of service delivery.
- To offer team-building sessions and training programmes, designed to meet the individual needs identified through supervision and staff appraisal, attend and take an active part in all scheduled training, to acquire the necessary skills and knowledge required to effectively fulfil the role.
- To be involved in the management of the staff time efficiency through staff ratios, annual leave and monitoring the quality of service delivery.
- To ensure that all Company policies are promoted and adhered to.
- To encourage and support people who use the service to keep a clean, safe and enjoyable living environment.
- To ensure people who use the service’s privacy, dignity and confidentiality are maintained at all times.

**General**:

- To participate in maintaining up-to-date records and preparing reports.
- To develop links with all professional and statutory agencies who are involved with the residents.
- To be responsible for the accurate recording and checking of budgets/ finances that have been allocated to you.
- To ensure that all legal requirements imposed on the services are adhered to.
- Ensure that the storage, administration and recording of all drugs is in accordance with the GP’s instructions and management policy.
- To participate in the implementation of communications systems that will regularly inform and update carers, service and staff.
- To report any incidents, accidents and any changes in service to the Home Manager/ Registered Nurse in charge.
- To participate in the day-to-day running of the service, taking into account the maintenance of the home and equipment.
- To manage time efficiently and effectively.

**Personal**:

- To accept regular supervision from one of the organisations managers.
- To keep abreast of new developments through reading articles in professional journals.
- To participate in the organisations staff appraisal system.
- Accept training opportunities when they have been identified.
- To cover any duties required for the safety and well-being of the residents.
- To encourage people who use the service to access a range of opportunities and experiences, supporting them to maximise their inclusion and participation in the community according to their needs, wishes and preferences.

**Other**:

- To work away from home as and when necessary and assist service users on holidays and days/ evenings away from home.
- To do other duties that may be requested as and when they occur such as cleaning on a daily basis.

**Required education**:

- Secondary education.

**Required experience**:

- NVQ Level 2/3 or Care Certificate.

**Job Types**: Full-time, Permanent.

**Salary**: £10.42-11 /hour.

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