Nightshift Despatch Improvement Operative

7 months ago

Belfast, United Kingdom Hovis Full time

Welcome to Hovis. We are the proud guardians of over 130 years of baking experience that make up our iconic and much-loved brand. We produce bread and bakery products created with Hovis goodness at the heart of each. We deliver millions of loaves every week throughout the UK and Ireland, where we also make Mothers Pride and Ormo products.

We are 2,800 people working within 8 bakeries, 1 flour mill, and 2 regional distribution centres across the UK. Our success is a result of the hard work of our people; they are experts in their field whether it’s baking, manufacturing, logistics, engineering, or the many departments within the central functions team based in our head office in High Wycombe. We are a values-led business and expect our colleagues to live, breathe, and embed Quality, Accountability, and Trust into their ways of working.

Hovis Belfast has an exciting opportunity for a Nightshift Despatch Improvement Operative to be working with the Front-Line Managers.

**Key purpose and accountabilities**
- To manage the daily control of all Despatch activities ensuring the smooth, safe, and efficient running of the Despatch department to maximise operational efficiency and meet KPI requirements.
- In addition, you will be responsible and accountable for ensuring the required standards of internal & external customer service, compliance, internal & external policies, procedures, and processes are understood and delivered.
- Be active in the team’s delivery of quality, value, safety, hygiene, environment, and customer service.
- You will cover all the FLM duties in times of sickness and holidays to the same standard as the FLM.

**Functional/Operational Excellence**
- Always comply with all applicable corporate and legal standards (personal safety, transport safety, food safety, quality, hygiene, and environment)
- Work efficiently and effectively with colleagues to ensure the team delivers their output targets versus plan on a shift basis
- Load and unload vehicles in a timely manner
- Decant bread as required for the operation
- Tranship product as required
- Spread goods for customer deliveries
- Pull completed orders to bays for radial despatch and clear lines in the bakery
- Adhere to clean as you go policy
- Finds ways of continually improving their own performance
- Makes and follows through suggestions for improvement
- Comply with all the company H&S policies, procedures, and guidelines

**Ideal Experiences / Qualifications / Capabilities**:
**Essential**
- Relevant industry experience
- Good numeracy and literacy

**Desirable**
- Knowledge and experience of short shelf-life products and daily delivery operations
- Be adaptable, flexible and demonstrate a willingness to accept changes in operational requirements at short notice
- Be ambitious and willing to progress through the company when the opportunity arises.

**Despatch Pool Operatives - working average 42 hours per week - hours of working are 7pm-7am**

**Why work for us and our benefits**:
At Hovis, we understand the importance of looking after our colleagues, so we provide a variety of benefits in addition to their salaries. The benefits we provide at Hovis are as varied as the people who receive them but they are offered with the intention of creating value to them personally over and above their salaries
- There is a range of colleague benefits available, which individuals can select based on their needs.
- Our benefits scheme is called Hovis Choice, which offers a variety of savings and cashback offers on day to day living and much more including eyecare vouchers, and a healthcare scheme to suit everyone. It also includes our Cycle to Work scheme where you can obtain a brand new bike at a significant saving
- We offer competitive annual leave entitlement and flexibility where possible in order to create a healthy work-life balance
- We celebrate loyalty with our generous long service and colleague recognition schemes
- We offer three levels of pensions

Hovis values diversity and is committed to promoting equal opportunities in the workplace. Every job applicant, employee or worker will be treated fairly and equally with dignity and respect regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, social class, nationality, ethnic or national origin, religious belief, union membership, political opinion, sex, sexual orientation or any other protected characteristic.

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