Credit Controller

7 months ago


Redditch, United Kingdom Trade Choice Carpet & Flooring Full time

**We are TradeChoice Carpet & Flooring**
- We pride ourselves on our **commitment, respect, integrity, trust, teamwork, fun**:

- We are advocates for **diversity and inclusivity**, **and mental health and wellbeing**:

- We are devoted to the **growth and development, retention and motivation of our people**

**Are you a high-achieving Credit Controller looking for a great place to work?**

**Working pattern**:

- Monday to Friday
- 8:30 to 5:30pm
- 1 hour break

**Your benefits**:

- Lucrative credit control bonus
- Hybrid working after 3-month settling-in period: 1-2 days per week remote
- 25 days’ holiday + Bank Holidays
- Christmas shutdown
- Holiday purchase scheme
- Long-service holidays
- Employee assistance programme (EAP)
- Virtual GP medical service
- Healthcare cash plan
- Life assurance
- Cycle2Work scheme
- Internal discounts (and everyday shop vouchers)
- Employee of the month
- Free onsite parking
- Long-service awards

**The role will include, but is not limited to**:

- Manage assigned ledgers in line with current processes and procedures: 400 - 600 customer trading accounts.
- Proactively chase timely settlement of due monies.
- Monitor and chase payments according to customers’ terms and credit limit.
- Work with Branch Manager/teams for the resolution of invoice queries.
- Review and assess credit limits for customers based on their payment history, financial stability, and credit score.
- Manage and action credit limit reviews requested by customers and stakeholders.
- Maintain accurate and up-to-date records of customer accounts and associated activity.
- Process customer payments via phone.
- Work to departments’ monthly targets for cash collection, age debt and unallocated payments.

**Your profile**:

- Proven track record in Credit Control role/department in a B2B environment.
- Competent in Microsoft Excel & Word.
- Understanding of Credit Limits & Credit Risk assessment techniques.
- Ability to listen and negotiate with customers.
- Good numeracy, Literacy & IT Skills.
- Communication verbal & written.
- Organisational & prioritisation skills.
- Ability to work well in a team at a fast pace to weekly & monthly deadlines.
- Analytical skills & Attention to detail and accuracy.
- Confidence in Communicating internally, externally and at different levels.

**More about us**:
We recognise that our success is purely down to our talented workforce and their commitment to amazing customer service.

We have been Distributor of the Year since 2016 under the Contract Flooring Journal

As one of the UK’s largest distributors we stock and distribute products from Europe’s leading flooring manufacturers and operating out of 14 branches UK-wide, and continuing to grow

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£29,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Redditch, B98 0FY: reliably commute or plan to relocate before starting work (required)

**Experience**:

- business-to-business Credit Control: 2 years (required)

Work Location: In person

Reference ID: RDD003


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