Apprenticeship Administrator

2 weeks ago

Barnsley, United Kingdom T3 Training & Development Full time

**Overall Job Purpose**:
Support the administration and delivery team to monitor and dealing with incoming communications, responding to internal and external queries, completing administrative procedures related to the enrolment and delivery of Apprenticeships and marketing and promotion.

**Administration**
- Meeting and greeting visitors, answering the telephone and dealing with incoming enquiries
- General administrative work, filing, scanning, organising
- Completing of the onboarding process for employers and learners, enrolment, inductions, paperwork, data inputting
- Responsible for ensuring all learner and employer documentation meets compliance throughout the learner journey
- Inputting and maintaining learner management systems
- Working to timescales and agreed deadlines
- Assist in course set up for learners and teachers
- Supporting the managers and company directors

**Personal Organisation**
- Maintain accurate records of customer details; compliant with funding agencies rules, employer and organisational guidelines
- Achieving agreed action plans and targets to ensure we meet contractual requirements

**Professional Skills, Knowledge and Understanding**
- Value and promote social and cultural diversity, equality of opportunity and inclusion
- Evaluate your practice with others and assess its impact on meeting targets
- Carry out duties at all times in accordance with the organisations equal opportunities, health and safety, safeguarding, prevent and risk management policies and procedures
- Undertake any other reasonable duties within the framework of the post.
- Meet individual KPI’s set by T3.

**Working with employers**
- Build positive and collaborative relationships with employers
- Promote courses and apprenticeships
- Actively promote progression pathways and seek opportunities to secure Learner/Apprentice progression to higher level learning/employment

**Essential Requirements (3)**
- 3 Years experience in Administration/Customer Service Role
- Excellent IT Skills
- Confident communicator
- Organisation and time management skills
- Level 3 Qualification

**Preferred Requirements (2)**
- Experience with a training provider/educational provider
- Experience within the AEC sector
- Full Clean Driving License

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From £20,000.00 per year

Expected hours: 22.5 - 37.5 per week

Schedule:

- Monday to Friday

Work Location: In person

Expected start date: 19/02/2024

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