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IT and Operation Support Assistant

4 weeks ago

Truro, United Kingdom PARNALL GROUP Full time

**Closing Date**: 24th February 2023

**Salary**: £20,000 - £25,000, depending on skills and experience

**Employment Type**: Permanent

**Hours per week**: 40

**Location**: Truro, TR2

**The Role**
Trelonk Ltd have an exciting opportunity for an **IT AND OPERATIONS SUPPORT ASSISTANT** to join our team. You will provide IT and operational support to a team of colleagues across our diverse businesses including:
Farm - The supply chain to Wild Cornwall of foraged crops, together with a large amount of wheat and barley.

Estates - The functioning of the wider estate and looking after the various tenants and occupiers.

You will be the first point of call for anything IT and admin including any issues, updates, installation, training and maintenance. You will have the support of an external IT provider to help you in your role.

**Responsibilities will include**:

- Maintaining records/databases.
- IT training and induction support for new colleagues including issuing of equipment.
- Providing IT support to commercial and operations teams.
- Primary contact point for IT support assistance.
- Installing and configuring new equipment.
- Maintaining computer equipment.
- Ownership of IT asset and phone list.
- Management of company mobile phones.
- Working with leaders to produce professional power point presentations.
- IT project support and administration

**About You**:
You’ll need to be organised, personable and enjoy variation in your work with a keen eye for detail. A proactive attitude and being able to multitask well is essential in ensuring that we operate to strict rules and manage to keep everything running smoothly. The work we do requires an agile and adaptable mindset, you’ll be working with different software packages.

***Experience/Skills**:

- Strong knowledge of Office365 and Windows Server 2016/2019.
- Excellent communication, teamwork, and time management skills.
- Proactive when dealing with issues.
- You must be eager to learn with a positive can-do attitude.
- Support local and remote colleagues and respond to incidents in a timely, courteous, and efficient manner.
- Experience in Help Desk/IT Roles (preferred)

**Other Requirements**
- Direct applicants only.

We’re creating an inclusive workplace that promotes and values diversity. Organisations that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be better places to work and are more successful. Importantly, we are creating an environment where everyone, from any background, can do their best work. In short, we see this as the right thing to do for the best of reasons.

Join us on social media

You'll find us on Instagram**,** Facebook and LinkedIn.

Closing Date
24/02/2023

Location
Trelonk Estate, TR2

Department
IT Operations

Job Title
IT and Operation Support Assistant

Salary
£20,000 - £25,000 depending on skills and experience

City
TRURO

Country
United Kingdom

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