Medical Receptionist/administrator

3 weeks ago


London, United Kingdom MyDentist Full time

'''Overview:
We are seeking a highly organized and detail-oriented Medical Receptionist to join our team. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring smooth operations in our medical office. If you have excellent communication skills, strong administrative abilities, and a passion for helping others, we would love to hear from you.

**Responsibilities**:

- Greet patients and visitors in a friendly and professional manner
- Register new patients and update existing patient information in the electronic medical records system
- Schedule appointments and manage the appointment calendar
- Answer phone calls, take messages, and direct inquiries to the appropriate staff members
- Verify insurance information and assist with insurance claims processing
- Collect co-payments and process payments for services rendered
- Maintain cleanliness and organization of the reception area
- Assist with various administrative tasks as needed
- Strong organizational skills with the ability to multitask effectively
- Excellent verbal and written communication skills
- Attention to detail and accuracy in data entry
- Ability to maintain confidentiality of patient information
- Exceptional customer service skills with a friendly and professional demeanor

The role hours are Tuesday - Saturday

10:00-19:00 Tuesday, Thursday, Friday

11:00-20:00 Wednesday

08:30-17:30 - Every saturday

**Job Types**: Full-time, Permanent

**Salary**: £10.53-£12.00 per hour

Schedule:

- 8 hour shift
- Overtime

Supplemental pay types:

- Loyalty bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Ability to Commute:

- London (required)

Work Location: In person


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