Student Support Officer

3 weeks ago

Hartlepool, United Kingdom Education Partnership North East (EPNE) Full time

Job Ref:
CP2305

**Location**:
Hartlepool Sixth Form, Blakelock Road, Hartlepool,

Postcode:
TS25 5PF

Hours:
Permanent

**Salary**:
£23000.00 to £25000.00

Posted Date:
Monday, July 24, 2023

Closing Date:
Monday, August 7, 2023
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Overview

Post Ref: CP2305

Part Time, 30 hours per week, TTO (38 weeks) permanent.

Salary £23,627.17 - £24,976.76 per annum FTE. Actual salary is based on 30 hours per week/38 weeks per year £16,720.22 - £17,675.29 per annum.

Are you passionate about supporting students in their learning journey? Are you ready to contribute to the advancement of a dynamic and inclusive learning environment? We have an exciting opportunity for a proactive and enthusiastic individual to join our team as a Student Support Officer in our Future Ready Hubs.

About the role

As a Student Support Officer, you'll play a vital role in providing support to students, ensuring that they have access to essential resources and information. You will offer assistance and advice on learning resources, study skills, digital tools and student bursary/financial support funds, ensuring that students maximise the benefits of the facilities, resources and services available.

About you

To succeed in this role, you'll need strong interpersonal skills and the ability to build excellent relationships at all levels. Your positive and helpful approach will be crucial in providing welcoming, supportive and professional services to all users. Additionally, your knowledge of equality, diversity, and inclusion will help create an inclusive environment where every student feels valued.

You should have a Level 3 qualification, along with experience in providing support and guidance. Your communication skills, both written and verbal, will be essential.

About us
- Why Work at Education Partnership North East?

At Education Partnership North East, we are passionate about transforming lives through education. As a leading education provider in the North East of England, comprising of Sunderland College, Northumberland College and Hartlepool Sixth Form College we are committed to providing outstanding teaching and learning experiences that help our students to achieve their full potential; and we are ambitious. We are currently the top performing General Further Education college in the North East for 16-19 student achievement and ranked 2nd nationally.

We have a strong college community and encourage our staff and students to be their authentic selves, be respectful of others and to be innovative in how they deliver an excellent student experience by creating an exciting future for everyone working and studying across the group.

As an employer, we are dedicated to creating a supportive and inclusive workplace culture where our staff can thrive. We believe that our employees are our greatest asset, and we are committed to investing in their development and wellbeing.

Key reasons for working at Education Partnership North East:

- we believe that diversity and inclusion are essential for creating a positive and productive workplace culture. We are committed to creating a welcoming and supportive environment for all our staff, regardless of their background or identity.
- we believe that ongoing learning and development are crucial for our employees' success and job satisfaction. We offer a range of training and development opportunities, including regular CPD sessions, mentoring, and leadership development programs.
- we offer a competitive benefits package that includes a contributory pension scheme (LGPS), a very generous holiday entitlement (35 days per annum plus bank holidays), and access to a range of employee support services, including a confidential employee assistance program.
- we foster a collaborative and supportive work environment that encourages our staff to share ideas, work together, and support one another. We value open communication and transparency, and we are committed to providing a safe and healthy workplace for all our employees.
- our staff have the opportunity to make a meaningful difference in the lives of our students. Whether you are a teacher, support staff member, or part of our corporate team, you can be proud of the important work you do every day.

But don't just take our word for it - here's what some of our current employees have to say:

- ‘Fantastic facilities lead by inspiring leadership whose aim is to enhance the life opportunities for young people and adults’._
- ‘I began my journey here as a student many years ago. My personal growth led me to have the confidence to become a lecturer and give back to the organisation that gave so much to me. My development with the college is ever growing with the opportunity to complete many professional courses to develop my professional growth and ensure that I deliver excellence in my practice’._

Closing Date: 7th August 2023

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