Junior Customs Clearance

**Junior Customs Administrator**

**Location**:

- Witham

**Salary**:

- £20k - £23k depending on experience

**Hours**:

- 09:00 - 17:30 Monday - Friday

**No experience necessary
- Full training will be provided**

**Job description**

**Role brief Outline/Description**

Having excellent clerical skills the Customs Administrator will on a daily basis, be dealing with preparing documentation for imports customs clearance and general customs administration.

Be able to accurately input data from large quantities of paper files to create clearances ready to go down the line on the CDS system.

**Specific Role Responsibilities**:

- Process customs documentation in line with system and customer requirements
- Ensure clearances are updated within the business systems
- Contribute to customer care and key account (enquiries, requests, calls etc) as required to achieve a successful outcome
- Maintain customer records, including the creation of new, in line with business processes and in conjunction with other departments
- Collate and file manifest files and folders in line with business requirements
- Work alongside other departments as necessary to resolve issues that may arise
- Answering customer calls and managing enquiry to a successful conclusion

**Technical skills**:

- Knowledge of Excel
- Data inputting
- CDS - advantageous
- Computer literacy

**Soft skills**:

- Highly organised and structured approach to tasks
- Excellent attention to detail
- Work on own initiative but also as part of a team
- Flexible approach to working during busy periods.
- Excellent Ability to develop relationship with customers
- Strong task orientation - can do approach
- Experience of Customer Service using written and verbal communication skills
- Customer relationship creation and management
- Data entry, Data analysis
- CDS software knowledge

**Although no specific freight forwarding experience is required as full training will be given, the software experience would be desirable and viewed favourably

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.