Outdoors Holidays Operation Assistant

3 months ago


Stockport, United Kingdom National Trust Full time

Do you love variety? Looking for a role where no two days are the same? Then we are looking for you to join us as an Outdoors Holidays Operations Assistant, three days a week all year round, with suggested working days being a Monday, Friday and Saturday, however please talk to us about the hours you are able to do

This role supports our Holidays Team across the Northwest (Cheshire, Hardcastle Crags and The Yorkshire Dales) so a driving licence is essential (full travel expenses will be reimbursed). We work in a supportive learning environment helping one another to make our holiday cottages the best they can be or our guests.

**Hours**:22.5 per week

**Contract**:Permanent

**Salary**:£10.78 per hour plus travel expenses

What it's like to work here:To find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video.

You'll be working alongside the Holidays Managers, Team Leaders and Holidays Operations Assistant who look after our Holiday Cottages and deliver a memorable experience to our guests every time. You'll be interacting with other teams and contractors as necessary, for example the Property Teams (business services/facilities).

What you'll be doing:Day to day activities are fully operational, involving garden maintenance tasks (using battery powered equipment such as strimmers, mowers, jet washing) as well as other ad hoc maintenance tasks (cleaning windows, odd jobs to the internal and external of the buildings as required). You'll be signposting contractors and communication with other teams within Holidays and within the Trust at out properties, such as with our Buildings and Countryside teams, to ensure that our Holiday Cottages run smoothly.

In addition to the practical tasks this role also requires good interpersonal skills as you may interact with guests at our cottages to resolve issues as they arise. A positive can-do attitude is a must working for our team.
- Helpful & Friendly
- Customer focused with a positive attitude
- Enthusiastic with a willingness to learn.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (22.5 hrs pw)


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