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Venue Operations Assistant
3 months ago
Events Assistant
Salary: Scale 3 + 2 increments for weekend working (£24,294 - £24,702)
Hours: 37 Hours, Full Time
Contract: Temporary, 2 years (with potential to extend)
Location: Various venues
About the Role
We are seeking a proactive and enthusiastic Events Assistant to join our dynamic team. In this role, you will play a crucial part in facilitating our diverse events program, working across several notable venues.
As the primary point of contact for our team, you will manage phone communications and respond to inquiries. Your responsibilities will encompass supporting Hospitality supervisors and event coordinators, as well as assisting in the operational execution of events catering to large groups.
Key Responsibilities:
- Food and Beverage Service
- Cleaning and Maintenance Duties
- Event Setup and Teardown
- Event Stewarding
- Phone Management
- Inquiry Responses
- Reservation Management
- First Aid Support
- Event Execution
- Client Venue Tours
- Reception Duties
This role requires flexibility, including evenings, weekends, and public holidays, with the possibility of late finishes. Applicants must be at least 18 years old.
Candidate Profile
The ideal candidate will be self-motivated and results-oriented, with a strong emphasis on customer service. A friendly yet professional demeanor is essential, and prior experience in the hospitality sector is advantageous.
About Our Organization
We are committed to creating exceptional experiences through our portfolio of impressive venues. Our organization has established a reputation for excellence and is known for hosting a variety of high-profile events.
We pride ourselves on being part of a vibrant community, rich in history and culture, and we offer a range of competitive benefits to our employees, including generous holiday allowances and a comprehensive pension scheme.
Our commitment to employee wellbeing is reflected in our recognition as a great place to work, and we strive to foster a diverse and inclusive workplace culture.
We welcome applications from individuals of all backgrounds and communities, and we are dedicated to supporting our workforce in achieving a healthy work-life balance.