Technical Engineer Support
2 weeks ago
Shawthorpe is seeking a Technical Support Engineer (Internal) to join their clients UK team to assist in maximising order potential whilst helping with customer enquiries relating to clients aftermarket products for Extrusion equipment.
Reporting to the Operations Director on a day-to-day basis with direction on Sales Activities from the Managing Director. The Successful applicant will have the opportunity to progress within the organisation. The company is based in Brierley Hill ( Dudley) and role is site based.
**Salary**
£26k - £30 DOE
**Hours**
Monday - Friday Days
**Key Responsibilities**:
- Generation of Sales Quotations for Customers in the EMEA region for the equipment portfolio of the division.
- Assist in identification of, and communicating with, suitable vendors and sub-suppliers that may be part of the equipment specification of the quotation.
- Assist in preparation and review of technical proposals that support the Quotation proposal.
- Assist in handling Technical and Service Enquiries for the Divisions products.
- Preparation of AutoCAD drawings (primarily) for internal use.
- Travel both in the UK and abroad to Customers or Trade Shows may be required.
- Any additional tasks as required for the effective running of the business.
**Key Requirements and skills**
- Proficient in Microsoft Office programs including Word, Excel, and Outlook
- Ability to learn internal software systems (Sage, QuoteWerks)
- Basic AutoCAD experience preferred.
- Driving License
- Ability to read engineering drawings.
- Ability use simple engineering measuring equipment.
- Good & Precise communicator, able to consult with colleagues, customers, and external vendors.
- Ability to work individually and as part of a team.
- Ability to work to customer and internal deadlines.
**Benefits**
- 25 Days Holiday + Bank Holidays
- Company Medical and Pension Schemes
- Training Provided
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