Road Freight Operations Clerk
3 months ago
Simarco is an established, award winning provider of international logistic and freight services, and we provide a wide range of tailored solutions for clients' throughout the UK, Europe and Globally across all Worldwide trade routes.
At Simarco we understand that global trade and industry markets are continually changing and expanding to meet customer needs. That's why our logistics, air, sea/ocean freight forwarding, road haulage & distribution and warehousing solutions are not only flexible but are tailored to meet clients' individual and ever-changing requirements.
**Position**:
We have an exciting oppourtunity for someone to join our European Operations team in Gloucester. The ideal person with have a strong background within logistics or transport.
**Main duties**
- Handling customer enquiries
- Freight quotations
- Taking bookings
- Arranging cargo collections
- Liaising with clients, overseas agents and internal departments
- Trailer load planning
- Dealing with internal & external transport
- Raising files
- Maintaining accurate administrative recordS
- Resolving and managing queries and complaints courteously and efficiently
- Ensuring site and customer objectives are achieved
**Hours of Work**
Monday to Friday
09:00 till 17:30
1 hour lunch break
**Requirements**:
**Skills**
- Ability to consolidate cargo in the UK, with a good understanding on how to maximise their trailer payloads.
- Ability to demonstrate their skills to load/plan/route trailers for cost effective groupage trailer planning.
- Must be able to plan loads and have had experience with using weights/cubes.
- must be commercially aware and liaise closely with the sales department, be able to negotiate favourable rates and win business for their trade route.
- Good communication skills and high level of customer service.
- Ability to work as part of a busy team
- Ability to work on own initiative
- Good organisation and ability to work to deadline is essential
- Able to use in house “Azyra System” effectively
- Assertive
- Attention to detail
- Knowledge of Export customs procedures
- Good European Geographical Knowledge
**Other information**:
**Compensation & Benefits**
- Salary dependent on experience
- 25 days annual leave plus 8 bank holidays
- Discount Platform
- Full training and support
- Cycle to work scheme
- Employee assistance program
- Extensive learning opportunities
- Employee Engagement Forum
- Reward and Recognition programme
- Pay Day Treat Day
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