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Management Support Administrator

8 months ago

Newmarket, United Kingdom Norfolk & Suffolk Foundation Trust Full time

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us

***

JOB DESCRIPTION/PERSON SPECIFICATION

YOUR APPLICATION

**Job overview**:
We have an exciting opportunity available for a full time Management Support Team Administrator. The role is to provide to our Clinical Team Managers and Clinical Teams administrative support within the Bury North IDT team.

You will need excellent organisational skills and the ability to prioritise workloads. You will need to demonstrate skills and experience in diary management, minute taking with working knowledge of Microsoft packages. Exceptional interpersonal and customer service skills with a dedication to confidentiality and service user experience are essential.

**Main duties of the job**:
Provide accurate, prompt and efficient secretarial/administrative support to the management team which may include presentations / spreadsheets including complex reports. Ensure the workload of the management support team is prioritised to ensure patient safety and meet quality standards.

**Working for our organisation**:
**Why Norfolk and Suffolk?** The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Benefits included with this role are:

- We can offer you the full range of NHS benefits and in addition:

- Flexible working hours
- FREE physio service
- FREE Yoga and Pilates
- Cycle scheme tax-free bikes and accessories
- Support with revalidation
- Post graduate training opportunities
- We will pay for your initial DBS check (excluding the annual update service charge of £13)

**Detailed job description and main responsibilities**:
**Person specification**:
**Essential**:
**Essential criteria**:

- NVQ 2/3 Business Administration / Customer Services, or equivalent or willing to work towards.

**Experience**:
**Essential criteria**:

- Experience of working at PA level

**Skills**:
**Essential criteria**:

- ICT skills including Microsoft (especially word processing, spreadsheets and presentations, e.g. Word, Excel, PowerPoint) or equivalent.

**Experience**:
**Essential criteria**:

- Ability to work with senior members of staff across a large organisation.
- EQUAL OPPORTUNITIES_
- Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief. _
- Additionally, people with disabilities that fall under the Two Ticks - Guaranteed Interview Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). _
- DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB) _
- Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so._
- The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale._

**Employer certification / accreditation badges**: