![Travail Employment Group Ltd](https://media.trabajo.org/img/noimg.jpg)
Client Services
3 weeks ago
£24,000 - £30,000, Eastbourne, Monday to Friday, 9am - 5:30pm with a team rota to cover evenings and weekend, Free Parking, Permanent role with immediate start available, pension, parking, holiday
Job Role
We are delighted to be working with a fast growing and hugely successful family run business in Eastbourne, who are seeking to appoint an additional Client Services Associate. You will be responsible for:
Training new and existing clients on their systems
Investigating client issues internally by liaising with in-house developers
Conduct follow up contact with customers and ensure resolutions are given in a timely manner
Co-ordinating diary appointments and providing general admin support
The Company
You will be joining a well-established and rapidly expanding business centred around the online auction industry.
The Person
This role is a highly customer focused and reactive role that requires calm, confident and technically minded individuals with a good grasp of systems, IT and web-based selling platforms. A methodical and logical approach is needed for this role which focuses on customers with queries regarding live system errors, troubleshooting and training requirements. You will need to have experience in a fast paced, and systems orientated office-based role. Account Management, Client Services or First Line Support experience would all be beneficial backgrounds to this position.
The Package
£24,000 - £30,000
Monday to Friday, 9am - 5:30pm
Team rota to cover evening and weekend shifts with time of in lieu for any out of hours worked
28 days holiday
Pension
Free on street parking
Please contact Sarah at the Burgess Hill branch of Travail Employment Group for further information.
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