Scheduled Care Coordinator

1 month ago


Inverness, United Kingdom NHS Scotland Full time

This role involves national call handling, planning, and controlling our Patient Transport vehicles to ensure patients, where eligible are provided with Ambulance transport suitable for their needs. As part of this dynamic role, you will communicate with patients on the telephone, liaise with ambulance crews, Health Boards, and other organisations to ensure the effective running of the service.

**Desired Skills**
- Good customer care
- Attention to detail
- Ability to work in a team with others
- Patient and calm in a stressful environment
- Sensitivity and understanding
- Discretion
- Effective communication skills
- Ability to follow on screen prompts

These posts are full time, 37.5 hours over seven days and are **relief** positions. As a relief member of staff unsocial working hours will be required.


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