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Food and Beverage Team Member

4 months ago

Gloucester, United Kingdom LGH Full time

**Food And Beverage Team Member**:
**Gloucester Robinswood Hotel, Signature Collection By Best Western**:
**The Opportunity**

Our fabulous food and beverage team members have a passion for creating memorable guest experiences. You will be part of a great team delivering high-class food and beverage experiences in this hotel.

You will be working, passionately to engage in conversation with guests preparing their food and beverage orders, using upselling opportunities, and making guests smile.

You will be responsible for preparing the restaurant and bar for service, ensuring high standards of presentation are met. As the face of the business, you will be an ambassador of the hotel, upholding the brand's reputation through delivering exceptional customer service.

**Benefits**
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Access to 24/7 Online GP Service - 24/7 access for all employees so they can talk to a doctor when they really need to most.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Health Screening.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
- Authentic energy and a genuine passion for making guests smile.
- You will be a passionate and engaging individual.
- Previous experience of working within a hospitality setting ideally within hotel or restaurant operations.
- Ability to work under pressure.
- Ability to work alone and unsupervised.
- Positive attitude.
- Desire to learn and grow within the role.
- Having a natural flair and confidence in your own ability and exceptional attention to detail

**Hotel**

5 minutes from the M5 and a short taxi journey from Gloucester train station you will find the Gloucester Hotel, part of the Signature Collection By Best Western. An equal distance from junctions 11A and 12 of the M5, if you’re travelling north or south, we’re only a 5-7-minute drive from the motorway.

The hotel has 95 bedrooms including 6 family rooms, meeting rooms for up to 180 delegates. A Civil Ceremony licence and versatile wedding suite for up to 200 guests. Health club with squash court and beauty treatment area and a swimming pool and children’s pool.

Plus, the hotel is within walking distance of Gloucester Golf Club and Gloucester ski and snowboard centre with one of the UK’s longest ski slopes. And you find miles and miles of cycling routes and beautiful walks in the nearby Cotswolds and Forest of Dean.

**About us**

We have 46 hotels in our growing UK portfolio, international brands Crowne Plaza, Holiday Inn, and Best Western under our belt and all in some fantastic locations, it’s no surprise that LGH Hotels Management is the pl