Operations Associate

2 weeks ago

Bristol, United Kingdom Hargreaves Lansdown plc Full time

Our mission is to 'help people save and invest with confidence'. We are looking for great people to join us, so please come and invest in YOUR future at HL Our Operations team is split into two different departments: New Business and Client Accounts. NewBusiness deals with the on-boarding of any new money coming onto the platform and Client Accounts deals with the reconciliation and payments out of this money should our clients request it. This role is ideal for someone who is looking to start or continuea career within Savings and Investments within Client Accounts. If you are driven to succeed and are looking to further develop your career in Financial Services, we need your help to make us even better

Our mission is to 'help people save and invest with confidence'. We are looking for great people to join us, so please come and invest in YOUR future at HL

Our Operations team is split into two different departments: New Business and Client Accounts. New Business deals with the on-boarding of any new money coming onto the platform and Client Accounts deals with the reconciliation and payments out of this moneyshould our clients request it.

This role is ideal for someone who is looking to start or continue a career within Savings and Investments within Client Accounts. If you are driven to succeed and are looking to further develop your career in Financial Services, we need your help to makeus even better

**What you'll be doing**
- Working with a variety of different systems to aid the processing, authorizing and reconciling payments in and out of client accounts.
- Running reports through internal systems and Excel and analysing financial data to account for any abnormalities.
- Ensuring team processes are reliable and effective.
- Communicating well with your team, department, and wider business.
- Taking ownership for resolving any issues that are presented.
- Taking part in wider department projects when opportunities arise.

**About you**

Essential
- Excellent organisational skills
- Proactive and willing to learn new skills
- Ability to work collaboratively to achieve results
- Motivated to achieve high standards
- Drive to deliver quality client service
- Exceptional attention to detail
- Excellent communication skills
- Taking pride in your work

Desirable
- Customer service experience
- Pensions background
- Administration experience
- Maths & English GCSE Grade C and above

**Interview process**

1 stage competency-based interview

**Working Schedule**

Monday to Friday shifts between 8am - 6pm, 37.5 hours a week

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