Customer Service Representative
2 weeks ago
Customer Service Representative
£24,000
Full Time / Permanant
Capella Professional are working with a valued client to source them a Customer Service Representative for their Nottingham office.
**Responsibilities**:
- Provide accurate, valid, and complete information to customers
- Standout phone etiquette to resolve customer issues
- Perform data entry to update customer records
- Analyze customer needs and recommend products or services
- Upsell products or services when appropriate
- Communicate effectively in English and Spanish
**Skills**:
- Strong communication skills
- Excellent phone etiquette
- Data entry skills
- Ability to analyse customer needs
**Job Types**: Full-time, Permanent
Pay: £24,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- customer service: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Reference ID: TSCSR
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