Laboratory Service Operational Lead

7 months ago

StocktononTees, United Kingdom NHS Professionals Full time

**Job Title**:Laboratory Service Operational Lead

**Location**: University Hospital of North Tees, Hardwick Road, Stockton on Tees, TS19 8PE

**Trust Location**:North Tees and Hartlepool NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, North Tees and Hartlepool NHS Foundation Trust is the place for you.

**About the Trust**

The University Hospital of North Tees is located on the outskirts of Stockton town centre, and it is easily accessible via both car and public transport. There is onsite parking and additional visitor car parking on Hardwick Road (fees will apply). It has an onsite restaurant where staff are eligible for a discount. There is also a café where drinks and light snacks are available.

**What you’ll be responsible for**:

- Lab Operational Service Lead, managing operational delivery of service, Monitoring of KPIs and response to Customer Demand.
- Make significant contribution to the development of the medium to long term strategy for the service and to ensure that the fundamental aspects of care are in place.
- The Laboratory Operational Service Lead will provide leadership which inspires, motivates and empowers others.
- Secure and assure the highest standards of service by providing leadership to the professional and direct staff within the Quality Control Team teams and services for which the post holder is accountable
- Ensure that administrative and section areas are designed and delivered to achieve the highest standards of delivery within the service
- Establish working relationships with service users and departments thus ensuring a high quality of service to clients
- Ensure Team Leaders have access to leadership development and actively empower staff within their teams to improve services, care and maintain high standards

**You’ll learn the following whilst working at the trust**:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- Master’s level or equivalent or comparable experience.
- Evidence of continuing personal development.
- Experience of Health Service Management or experience within comparable sector.
- Demonstrable practical experience of managing a service undertaking business planning and implementing significant change.
- Familiarity / Experience with NHS management structures and process
- Experience of the performance management and planning agenda; ability to work effectively across a range of professionals.
- Experience of interpreting complex data and production of high-quality performance reports using spreadsheets and graphical presentation.
- This role may require you to show evidence of education at master’s level or at least 2 years relevant experience. _

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.

**Job Types**: Full-time, Temporary contract

**Salary**: £26.06 per hour

Schedule:

- Monday to Friday

Work Location: In person

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