Room Attendant/housekeeping

3 weeks ago


Gateshead, United Kingdom Ramada Encore Full time

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

**Main tasks**
- Thoroughly clean guestrooms according to hotel/brand standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Clean room with the door closed according to standards, unless requested to do otherwise by the guest.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.

**Job Types**: Full-time, Part-time

**Salary**: From £10.50 per hour

**Benefits**:

- Canteen
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

**Experience**:

- housekeeping: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: RamadaHK


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