Infrastructure Engineer
2 weeks ago
**Infrastructure Engineer (Hybrid - West London) - £51k - Healthcare**
**Infrastructure | Azure | Dynamics 365 | TCP/IP | Service Management | 3 rd / 4 th Line Support**
**Salary**:£51,000
**Location: West London - Hybrid**
Are you an infrastructure professional, looking for a new challenge in your career? Do you have demonstrable experience in providing 3 rd or 4 th line support? Have you previously provided managed Azure platforms? Interested in working for a company goingthrough an Azure migration who support the development of your career? If so, I have a fantastic opportunity for you
I'm looking to speak with individuals who are comfortable acting as an escalation point for the service desk to resolve incidents. You will have experience in working within IT service management and ideally be ITIL qualified. You must have a strong knowledgeof networks, particularly TCP/IP, LAN, WAN and Routing/Switching.
**Key Responsibilities**
Act as SME that supports the company with the development and maintenance of their ICT solutions
Be the escalation point for the service desk to resolve incidents and fulfil any requests
Provide 3 rd / 4 th line infrastructure support to the company
Suggest improvements to continually develop the company's ICT capabilities
Build and develop excellent relationships with large stakeholders throughout the business
Ensure the overall infrastructure of the company is maintained and stable
Demonstrable experience of working as an Infrastructure Engineer
Strong relationship builder with stakeholders at all levels
ITIL certified
**Desired Experience**:
Azure platforms
TCP/IP
LAN/WAN
VOIP
Routing/Switching
Working with IT service management, including service improvement, problem management and change
Xpertise are acting as an employment agency and business
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