Infrastructure Engineer
1 month ago
- Technologies: Active Directory Azure office 365 HyperV SCVMM Firewall watchguard HP aruba Powershell Bash macOS systems Research Design Implementation support maintenance service delivery Communication
Our prestigious client based in the City of London has a need for a Multi-talented Engineer with the ability to work in Infrastructure, Systems, and 3rd line Support.
The role is hybrid: two days a week on site 3 days remote.
The Infrastructure Engineer will have the responsibility to maintain key infrastructure and deliver projects set by the Head of IT Services and provide a 3rd line escalation point for the helpdesk. The successful candidate will have the autonomy to research and develop solutions to projects and work on their own initiative
The role
• Maintenance of IT Infrastructure
• Responsible for keeping key infrastructure components up-to-date
• Lead operator of software deployment systems to end-users
• Technical advisor of IT Infrastructure projects
• Infrastructure/3rd line support engineer within the helpdesk function
• Point of escalation for Helpdesk team
• Achieve and sustain high levels of customer satisfaction
• Participate in planning and delivery of Infrastructure projects
• Update and maintain documentation of IT infrastructure and components
• Guide continuous improvement efforts for systems, especially reducing risk to the business
• Provide out of hours support on a best-efforts basis in cases of disaster or serious issues
Knowledge, skills, experience
• Competent with Microsoft infrastructure (Active Directory, Azure, Office 365, Hyper-V and SCVMM) – accreditations is a bonus
• Advanced knowledge of network and firewall equipment (WatchGuard/HP Aruba is an advantage)
• Skills in key scripting languages (PowerShell, Bash, vbScript)
• Experience in working with macOS systems – a bonus
• Ability to research, design and implement IT systems based on business requirements
• Enjoy providing high quality services to the business
• Ability to communicate and build relationships inside and outside IT
For further information regarding this position, please don’t hesitate to apply.
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