Inbound Sales and Customer Services Representative
4 weeks ago
Wild Thang are one of the largest branded clothing and merchandise experts in the UK. We’ve recently undergone a multi million pound redevelopment to ensure teams have the very best working environment to inspire the creation and delivery of World Class Merchandise. Our client base is broad and diverse and includes high profile names such as Coca Cola, Skybet, Harrods, Vimto, LFC.
Wild Thang are looking for an Inbound Sales/Customer Service Representative to join our successful, fast paced Inbound Sales Team who work together closely selling branded merchandise, clothing and associated services. You will deal with a list of duties which will include taking calls, assisting customers, processing quotes and orders and following up on any outbound follow up calls that are needed. The positon has become available due to company growth and individual promotion within the team.
The individual must be a team player who is a dedicated, honest, hardworking, looking to create a solid career path in a fast paced sales/customer service environment.
**We love people with experience, however we know it’s about much more than that, it’s about finding the right fit for our amazing team and company. If you love good customer service, have a strong team work ethic, transferrable skills, are professional in your approach, have will and drive, are willing to continually learn, proactive, a focused team player, hardworking, with a positive attitude/outlook and are a great people person, we hope to hear from you**
**Desired Skills**
- Team player
- Excellent customer service skills
- Excellent verbal and written communicate skills
- Active listening skills
- Rapport building skills
- Problem-solving skills
- Good attention to detail
- Time management and prioritising skills
- Collaborative, team player skills
- Administration skills
- Good general IT knowledge of word, excel
- Able to prioritise
- Well organised
The daily coaching through the broad scenarios will be your main form of training, you will also take part in external industry specific training and general sales and customer service ongoing training.
**Future prospects and opportunities**: Include becoming part of the senior sales team, account management, sales development, team leader all which typically take 3 years of demonstrating above standard sales figures that continue to grow, the ability to build solid partnerships with customers developing accounts, and someone who is a valued member of the team and consistently working in the best interests of the team and company at all times. The future is bright at Wild Thang
This is a full time permanent position that involves a 6 month probationary period. Working hours are 8am-5pm Monday - Thursday; 8.30am-4.30pm Friday. 20 days paid holiday per year. Closed on bank holidays with company shut down over the Christmas period.
Closing date for suitable Applicants/CV’s is the 24.02.223 at 3pm
**Job Types**: Full-time, Permanent
**Salary**: From £22,659.00 per year
**Benefits**:
- Company events
- Cycle to work scheme
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Bootle: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Application deadline: 24/02/2023
Reference ID: Inbound Sales and Customer Service Representative Feb 2023
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Bootle, Sefton, United Kingdom Wild Thang Limited Full timeWild Thang are one of the largest branded clothing and merchandise experts in the UK. We've recently undergone a multi million pound redevelopment to ensure teams have the very best working environment to inspire the creation and delivery of World Class Merchandise. Our client base is broad and diverse and includes high profile names such as Coca Cola,...
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